Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Code Release 17.0 - ICOTS Enhancements 2/29/12
ICOTS 17.0 code release is in production on February 29, 2012 and implements the development items described below: Case Closure Notice Reply In conjunction with approved amendment to Rule 4.112 (d) effective March 1, 2012, a due date for a Case Closure…
Support - Types of File Attachments Accepted in ICOTS
ICOTS accepts the following document file formats when uploading an attachment to a compact activity: DOC (Microsoft Word) DOCX (Microsoft Word 2007-2010) RTF (rich text format) TXT (text file) PDF (Adobe portable document format) ICOTS attempts to…
Support - Code Release 16.0 - ICOTS Enhancements 12/7/11
ICOTS 16.0 code release is in production on December 7, 2011 and implements the development items described below: Email Notifications The following email notifications work properly: Overdue Transfer Request after Expedited Reporting Instructions…
Support - Email Notification About Accepted/Denied TREP Sent to Compact Office Designee
I just received an email notification that a transfer request had been denied on an offender, but our compact office hasn't sent the rejected transfer reply to the sending state yet. This type of notification is only sent to the compact Office…
Support - ICOTS Activity Email Notification Time Frames
Below are the 'Due on' and 'Overdue' email notifications generated by ICOTS:    Case Closure Notices due in 30 days, 30 calendar days prior to 10 business days after the Supervision End Date due in 30 days, 30 calendar days prior to 10…
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Support - How to Export/Print External Dashboard Reports to Excel and Other Formats
Reporting in SiSense (Software used for ICOTS Dashboard Reports) Downloading widgets and dashboards as various file types is useful for sharing your data with stakeholder or including in your reports and presentations.  See More Exporting Widgets You can…
Support - Deleting Offenders With No Compact Cases
I'm trying to delete an offender from our duplicate report that case no compact cases, but ICOTS gives me an error message that says I'm not allowed to created a delete request for that offender. You will only see this message when you attempt…
Support - Duplicate Offender Report
I found several offenders on the Duplicate Offender Report in ICOTS that either aren't associated with my state or aren't actually duplicates of each other. How do I get them off the report? According to the detailed description of the report:…
Support - External Reports Data Update Schedule
I ran a report on Thursday of this week, and it doesn't include any compact activities submitted since last Friday. How can I get the most current data? The data that runs the external ICOTS reports on the ICAOS website is updated every week on…
Support - Overview of ICOTS Reports
ICOTS Reports All of the reports contained within ICOTS have a section titled "Detailed Information" on the criteria screen. Clicking the plus (+) sign next to that section will expand the report description. Each description describes the data…
Support - Code Release 4.0 - ICOTS Enhancements 4/29/09
The version 4.0 code release resolves outstanding issues regarding data display and the functions to facilitate returning offenders to a sending state. Released April 29, 2009. PDF Forms (Transfer Request & Request for Reporting Instruction…
Support - Code Release 6.0 - ICOTS Enhancements 9/9/09
The version 6.0 code release contains a number of new features and enhancements. Released on September 9, 2009. This is a list of features addressed in this code release: Withdraw Warning User Preferences Established Back Link Print All Feature Priority…
Support - Code Release 9.1.0 - ICOTS Enhancements 3/1/10
ICOTS 9.1.0 code release is in production on March 1, 2010 and implements the development items described below: New Mandatory Reason for Transfer and Reporting Instructions for Employment Transfer of Offenders A new mandatory reason for transfer and…
Support - Code Release 9.5.0 - ICOTS Enhancements 3/24/10
Code Release 9.5.0 went into production March 24, 2010 to address the following development item: Progress Report Email Notifications ICOTS generates emails notifying the sending state and receiving state assigned users as well as each respective compact…
Support - Code Release 11.3.0 - ICOTS Enhancements 12/8/10
ICOTS 11.3.0 code release is in production on December 8, 2010 and implements the development items described below: Transfer Request A sending state user can create a new Transfer Request based on a rejected Transfer Request after the receiving state…
Support - Code Release 10.0 - ICOTS Enhancements 5/26/10
ICOTS 10.0 code release is in production on May 26, 2010 and implements the items described below: Manage Special Statuses The option to expire special status information such as sex offender, history of violence and victim sensitive is available to the…
Support - Code Release 11.1.0 - ICOTS Enhancements 9/22/10
ICOTS 11.1.0 code release is in production on September 22, 2010 and implements the development items described below: Offender Phone Numbers The Phones tab within the offender profile provides options to manage contact information. Zip Codes City, county…
Support - How to Unlock Your ICOTS Account to Login
There are 3 ways in which an ICOTS account can be 'locked.'  Please see the troubleshooting tips below to learn how to unlock your account.  NOTE:  ICOTS accounts are managed by State Administrators, not the ICAOS national office. Account…
Support - Complete All Notice of Departure and Notice of Arrivals
Follow these steps to ensure that all Notices of Departure and Notices of Arrival are complete. ICOTS determines whether the offender is in the Sending or Receiving State by the Notice of Departures and Arrivals. Completing these activities is critical to…
Support - Compact Office Users and Workload Search
Find out why Compact Office users should become familiar with the Workload Search funtionality. Search criteria should be administered when accessing pending activities as Compact Office Users’ workload is not filtered by user and will display all cases…
Support - Utilizing Compact Workload Search Functionality
Find out how to narrow down and refine your search using the search criteria in the Compact Workload. With more legacy data going into ICOTS, many Compact Office Users are still experiencing problems with the Compact Workload when more than 250 records…
Support - Closing Erroneous Legacy Cases
Cases uploaded with Legacy Data in error will need to be closed via the Case Closure process in ICOTS. If a case appears in your workload as legacy data in error which had previously been closed, each state should work through the Case Closure process in…
Support - Arrival Notices Transmitted
The Arrival Notices report lists all notice of arrivals transmitted within the selected date range. The dashboard can be filtered on supervision type, arrival type, returning to sending state, receiving state user, or offender last name. Common Uses: How…
Support - Archived Compact Office Staff Trainings (2014-April 2021)
Compact Office Staff Training Last Updated April 26, 2021 These training tools and resources are specific to Compact Office Staff discussing how to operationalize the ICAOS rules when training stakeholders. Compact Staff Training-ICOTS email bounces-What…
Support - Creating a Transfer Request ICOTS Demonstration
This is a demonstration of how to create and begin a transfer request activity.
Support - Latest Activity Transmitted
Description:The report lists the last transmitted compact activity on active incoming/outgoing cases. Compact cases are considered active with a transmitted accepted transfer reply and a successful notice of arrival sent from the receiving state. The…
Support - Setting Up Preferences ICOTS Demonstration
This is a demostration of how to set up preference settings from the ICOTS user profile tab.
Support - Transmitted Activities
Description:  2 Reports (Incoming & Outgoing Cases) The report is a list of compact activities on incoming cases transmitted within a selected date range.  Incoming- The dashboard may be filtered on Incoming Activities that would come from the…
Support - Active Cases with Returning RFRI’s (Active Cases)
The Active Cases with Returning RFRI dashboard lists active cases with reporting instructions marked ‘Transferred Offender Returning to Sending State’ in the receiving state (incoming) or sending state (outgoing). It provides departure notice and arrival…
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