Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Code Release 16.0 - ICOTS Enhancements 12/7/11
ICOTS 16.0 code release is in production on December 7, 2011 and implements the development items described below: Email Notifications The following email notifications work properly: Overdue Transfer Request after Expedited Reporting Instructions…
Support - Email Notification About Accepted/Denied TREP Sent to Compact Office Designee
I just received an email notification that a transfer request had been denied on an offender, but our compact office hasn't sent the rejected transfer reply to the sending state yet. This type of notification is only sent to the compact Office…
Support - Duplicate Offender Report
I found several offenders on the Duplicate Offender Report in ICOTS that either aren't associated with my state or aren't actually duplicates of each other. How do I get them off the report? According to the detailed description of the report:…
Support - External Reports Data Update Schedule
I ran a report on Thursday of this week, and it doesn't include any compact activities submitted since last Friday. How can I get the most current data? The data that runs the external ICOTS reports on the ICAOS website is updated every week on…
Support - Supervision Type & Special Status generating to PDFs
Special Statuses or Supervision type are not assigned to a case in ICOTS until submission of a Request for Reporting Instructions or Transfer Request.  When such delegations need to be made on a form prior to ICOTS pre-populating this information, such as…
Support - External Report Available to Monitor Incoming Activities on Outgoing Cases
The external report "Incoming Activities on Outgoing Cases"  provides the sending state with data regarding cases where a specified activity was transmitted within a time frame.  This allows a sending state at a glance to view cases which had…
Support - Code Release 14.0 - ICOTS Enhancements 6/29/11
ICOTS 14.0 code release is in production on June 29, 2011 and implements the development items described below: Comment Fields Character limits on all comment fields are 1024 characters. Detailed Email Notifications In addition to the offender's name…
Support - Supervision Conditions Details
The Plan of Supervision tab of an offender's profile displays details of conditions imposed by the sending state (as provided on the Transfer Request), conditions imposed by the receiving state and conditions unable to be enforce by the receiving…
Support - "Bad Gateway" Error Message
I received a Bad Gateway error message when trying to access a screen in ICOTS. What do I do? This error message occurs very rarely and can pop up on almost any page in ICOTS. It's usually not indicative of a serious problem. Simply click the "…
Support - Access Your State's Compliance Audit Details via ICAOS Dashboards
Accessing the ICAOS Dashboards To access the ICAOS Dashboards, a commission member or compact office staff just needs to log in to the ICAOS website after visiting this page: https://www.interstatecompact.org/icaos-dashboards If a compact office needs to…
Support - Code Release 33.4.0 - ICOTS Enhancements 3/28/18
On Wednesday, March 28, 2018 one new enhancements will be launched in ICOTS. This is the fifth of several enhancement releases to take place during FY 2018. The descriptions of the change is as follows: 1.) Add text field for gang name when not listed in…
Support - Code Release 33.3.0 - ICOTS Enhancements 3/7/18
On Wednesday, March 7, 2018 four new enhancements will be launched in ICOTS. Most of the enhancements are relatively minor, but will provide an improved user experience.  This is the fourth of several enhancement releases to take place during FY 2018. The…
Support - Code Release 33.2.0 - ICOTS Enhancements 2/15/18
On Thursday, February 15, 2018 three new enhancements will be launched in ICOTS. The national office will offer a brief Q & A session for these enhancements on Monday, February 12th at 2 pm ET and Tuesday February 13th at 11 am ET. Visit the ICAOS…
Support - Transfer Request Reply Due Dates
Description: List of all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving user, receiving…
Support - Code Release 33.1.0 - ICOTS Enhancements 1/31/18
On Wednesday, January 31, 2018 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Code Release 32.6.0 - ICOTS Enhancements 12/13/17
On Wednesday, December 13, 2017 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Outstanding Issues for Latest Rule Amendment Release on 5/31/2017
On Wednesday, May 31, 2017 a new code release involving rule-mandated changes to the Offender Violation Report and Progress Report activities was pushed to production in ICOTS. Several minor bugs were introduced and Appriss was very responsive in working…
Support - ICOTS Compact Staff & State Administrator Ondemand Training
This training consists of 9 parts relevant to various responsibilities of State Compact Staff and Administrators. Participants can customize their training by choosing only those sections relevant to their duties. Topics include: Access the training via…
Support - Tips for Top Reports Used
The attached reference provides usage tips for all the Dashboard External Reports as well as Top ICOTS Reports Top ICOTS Reports Duplicate Offender List & Pending Merges and Deletions of Offenders Cases in Need of Notice of Departure Cases in Need…
Support - 1-2011 - Definition of 'Supervision'
To determine if an offender’s case in the sending state triggers the compact definition of supervision, the sending state should first examine whether or not the offender’s offense is compact eligible. If the offender has been convicted of a felony,…
Support - 1-2014 - Rule 3.107 Prison Discipline and Mental Health History
Under Rule 3.107 (a) (12), enacted on March 1, 2014, a Sending State is required to include a summary of prison discipline and mental health history during the last 2 years, if available, unless distribution is prohibited by law with the Transfer Request.
Support - Accessing ICAOS OnDemand Training
  Login to the ICAOS Website to access the ICAOS/ICOTS OnDemand Training.  The OnDemand modules are located within the 'Resources' menu as well as in CORE. Login Assistance Click here for assistance in creating an ICAOS website account or…
Support - Code Release 37.0 - ICOTS Enhancements 4/28/21
On Wednesday, April 28, 2021 Appriss pushed the new code for six new ICOTS enhancements to production. The six enhancements cover changes to email notifications, compact action requests, and the retaking requirement. Rejected Case Notifications 1.1 Update…
Support - Code Release 29.6.0 - ICOTS Enhancements 5/27/15
ICOTS Code Release 29.6 - Intended Departure Date ICOTS 29.6 code release went into production on May 27, 2015 and implemented the development items below: The Intended Departure Date is now captured when a user submits a request for reporting…
Support - Code Release 29.5.0 - ICOTS Enhancements 4/29/15
ICOTS Code Release 29.5 - Duplicate Offender Management Enhancements ICOTS 29.5 code release went into production on April 29, 2015 and implemented the development items below: Since the launch of ICOTS, the creation of duplicate offender records has been…
Support - Code Release 29.4.0 - ICOTS Enhancements 3/25/15
ICOTS Code Release 29.4 - Enhancements & Bug Fixes ICOTS 29.4 code release went into production on March 25, 2015 and implemented the development items described below: Nested Activity History How the compact activities under each compact case are…
Support - Utilizing Compact Workload Search Functionality
Find out how to narrow down and refine your search using the search criteria in the Compact Workload. With more legacy data going into ICOTS, many Compact Office Users are still experiencing problems with the Compact Workload when more than 250 records…
Support - Closing Erroneous Legacy Cases
Cases uploaded with Legacy Data in error will need to be closed via the Case Closure process in ICOTS. If a case appears in your workload as legacy data in error which had previously been closed, each state should work through the Case Closure process in…
Support - Case Closure Replies
Case Closure Replies must occur before cases are officially closed. To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice a Case Closure Reply was created which essentially is an acknowledgement and agreement of a…
Support - Avoiding Duplicate Records
Avoid duplicate records by finishing what you start and deleting what you don't complete. Only the user who initiated an activity can remove it from an offender’s record, as long as it hasn’t been submitted. Most commonly, users are creating multiple…
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