Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Code Release 32.6.0 - ICOTS Enhancements 12/13/17
On Wednesday, December 13, 2017 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Code Release 33.1.0 - ICOTS Enhancements 1/31/18
On Wednesday, January 31, 2018 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Not Receiving A Password Reset Email
ICOTS tells me I need to reset my password, but every time I submit my email address I never receive the email notification with the password reset link. First, check with your state compact office and make sure your ICOTS account is setup correctly in…
Support - First Time Login / Password Reset
First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
Support - Accessing ICAOS OnDemand Training
  Login to the ICAOS Website to access the ICAOS/ICOTS OnDemand Training.  The OnDemand modules are located within the 'Resources' menu as well as in CORE. Login Assistance Click here for assistance in creating an ICAOS website account or…
Support - 1-2021i - Reporting Instructions Processing for Living in Receiving State at the Time of Sentencing
    Training Bulletin 1-2021i - Reporting Instructions Processing for Living in Receiving State at the Time of Sentencing Effective February 2, 2021 Re: Rule 3.103 (a)(1) States are REQUIRED to adhere to timeframes in Rule 3.103, including sending the…
Support - FY23 Warrant Tracking Dashboard Training and FY23 Audit Q & A July 2022
On June 1, 2022 a new warrant tracking feature launched into ICOTS.   Since launch, the national office has analyzed data creating a new warrant tracking dashboard.  The training will cover how the new dashboard manages warrant entries and how other…
Support - Notice of Departures & Arrivals
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
Support - FY2018 Audit Details
FY 2018 ICOTS Photo Audit This year's compliance report included an audit of all ICOTS offender photos uploaded with a transfer request between July 1, 2017 and December 31, 2017. The compliance letter included overall pass and fail percentages, but…
Support - 1-2016i - Offenders Returning to a Sending State
    Training Bulletin 1-2016i - Offenders Returning to a Sending State Effective March 1, 2016 Re: Rules 3.101-1, 3.103, 3.106, 4.111 & 5.103 Standard Procedures for Offenders Returning to a Sending State   Receiving states must request reporting…
Support - 4-2009i - Multiple Cases involving Dual Supervision in ICOTS
How to Submit Consecutive and Concurrent Cases for Offenders subject to both Probation and Parole Supervision Consecutive Parole & Probation Supervision Submitting a Transfer Request for an offender on parole supervision to be followed by…
Support - FY23 ICAOS Compliance Audit
ANNOUNCED TO COMMISSION MEMBERS April 18th, 2022 In FY 2023, the national office will devote audit resources and capabilities to assessing the reliability and credibility of ICOTS data. The Commission has ICOTS data exchanges with local, state, and…
Rule 4.106 - Progress reports on offender compliance and non–compliance
(a) A receiving state shall submit a progress report to the sending state within 30 calendar days of receiving a request. (b) A receiving state may initiate a progress report to document offender compliant or noncompliant behavior that does not require…
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