Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Managing Your OnDemand Achievements
Achievements Monitor your progress, view or download certificates by clicking on your profile.                      
On-Demand - ICAOS 100 Introduction to the Interstate Commission for Adult Offender Supervision
This on-demand training module provides a brief introduction to the Interstate Commission, its functions and resources available. This module is approximately 10 minutes.
Support - Accessing ICAOS OnDemand Training
  Login to the ICAOS Website to access the ICAOS/ICOTS OnDemand Training.  The OnDemand modules are located within the 'Resources' menu as well as in CORE. Login Assistance Click here for assistance in creating an ICAOS website account or…
Support - DCA Dashboard Training
https://support.interstatecompact.org/hc/en-us/sections/1500001041362-D…  
Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Training and Technical Assistance 01-2008
I. Authority The Executive Committee is vested with the power to act on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by the…
On-Demand - ICAOS 401 Agency-Judicial Issues
This on-demand training module provides an introduction to ICAOS and rules relevant to Judges, attorneys and other court personnel.  
On-Demand - ICAOS/ICOTS 300 Privacy Policy Training
Prior to accessing ICOTS, users must be trained on ICAOS rules, ICOTS procedures as well as the ICOTS privacy policy. This training module highlights the privacy policy and the end user agreement confirming ICOTS user understand and agree to terms prior…
Support - Helpdesk Overview
As of May 1, 2011 the ICAOS national office is the sole provider of ICOTS helpdesk support for state compact offices. Benefits for States There are several benefits states will experience from this transition to a national office-only ICOTS helpdesk. 1.…
Support - 6-2008i - Case Closure Replies
Training Bulletin 6-2008i explains why an ICOTS must complete a Case Closure Reply before a case is officially closed.    To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice, a Case Closure Reply exists which…
On-Demand - ICAOS 101 Eligibility for Transfer of Supervision & Reporting Instructions
This on-demand training module reviews key definitions in determining eligibility for transfer, covered offenses, criteria for mandatory and discretionary acceptances as well as qualifying reasons for reporting instructions. This module is approximately…
Support - 5-2008i - Managing Expiration/Supervision End Dates
Only the user assigned an offender’s record in the sending state has the ability to change an offender’s supervision end date(s).  The date becomes an editable field only after a receiving state accepts a transfer.  Most commonly, supervision end date(s)…
On-Demand - ICAOS 402 Agency-Jail Administrator Training
This on-demand training module gives an overview of the Interstate Compact for Adult Offender Supervision intended for Jail Administrators.
On-Demand - ICAOS 403 Agency-Parole Board Training
This on-demand training module gives an overview of ICAOS rules intended for Parole Board Members.
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Corrective Action Plans 02-2015
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by…
Support - Welcome to the ICOTS Helpdesk!
Search the ICAOS Support Site for training resources and information on ICOTS functionality and frequently asked questions. You can submit a ticket or check the status of your existing tickets by signing in with your ICAOS website username and password. 
Support - End User Training PowerPoint
PowerPoint presentation used to train ICOTS end users. Updated: 3/18/2022 The ICOTS End User Training PowerPoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload…
Support - ICAOS Rules Training Presentations & Resources
The Rules Training PowerPoint provides comprehensive information on the interstate compact in the various areas noted below.    Overview of the Compact Eligibility for Transfer Transfer Process/Investigation Supervision in the Receiving State/Closing a…
On-Demand - ICAOS 103 Supervision in the Receiving State
This on-demand training module discusses supervision responsibilities once an offender's supervision is transferred to a receiving state. The module is approximately 25 minutes
On-Demand - ICAOS/ICOTS 303 Progress Report
This on-demand training module illustrates the progress reporting process for offenders supervised in a receiving state as required by ICAOS Rule 4.106. Completion time is approximately 15 minutes. 
Support - Compact Online Reference Encyclopedia (CORE) - User Guide
What is CORE? CORE (Compact Online Reference Encyclopedia) is a search index that incorporates and cross-references all of the ICAOS Rules, Advisory Opinions, Bench Book, Bylaws, Hearing Officer's Guide, Administrative Policies, Helpdesk (Support)…
Support - Code Release 36.1 - ICOTS Help Points - Second Batch 9/16/20
On Wednesday, September 16, 2020 Appriss pushed the second batch of training help points to ICOTS. As described in the announcement for the first batch, the ICOTS Help Points were designed to replace and improve upon the ICOTS User Guide PDF. Instead of a…
Support - Code Release 36.0 - ICOTS Help Points - First Batch 7/15/20
On Wednesday, July 15, 2020 Appriss pushed the first batch of ICOTS training help points to ICOTS. The ICOTS Help Points were designed to replace and improve upon the ICOTS User Guide PDF. Instead of a large and cumbersome document that's difficult…
Support - Error Logging In After Successful Password Reset
Find out why login and password errors are typically associated with internet browser settings. I receive an error logging into ICOTS after I successfully reset my password. What am I doing wrong? There are two likely causes of this issue: 1.) The users…
On-Demand - ICAOS/ICOTS 301 Introduction to ICOTS
This on-demand training module explains basic ICOTS functionality including user roles, workflow and offender management. Information on common user login errors is also provided. Time to complete this module is approximately 20 minutes.
Support - 1-2009i - Subsequent State Transfers
Training Bulletin 1-2009i explains the process of creating a Transfer Request for an offender who is actively being supervised in another state. The execution of a subsequent state transfer, or third state transfer, has not changed with the implementation…
Support - Can't Submit CAR On a Compact Case
I get an error when trying to create a compact action request for a case from both the Assistants tab and the Offender Profile. Compact action requests can only be sent on cases in which a sending and receiving state user has been assigned. The sending…
Support - ICOTS Compact Staff & State Administrator Ondemand Training
This training consists of 9 parts relevant to various responsibilities of State Compact Staff and Administrators. Participants can customize their training by choosing only those sections relevant to their duties. Topics include: Access the training via…
Bench Book - 2.12.1 General Principles of Enforcement
The Commission possesses significant enforcement authority against states deemed in default of their obligations under the Compact. The decision to impose a penalty for noncompliance rests with the Commission as a whole or its executive committee acting…
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