Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Arrival Notice after Departure Notice (Active Cases)
The Arrival Notice after Departure Notice lists cases with a Notice of Departure transmitted to the receiving state within the date range set for the filter "Date NOD Sent". The report can be filtered on supervision type, case status (active or…
Support - Managing Your OnDemand Achievements
Achievements Monitor your progress, view or download certificates by clicking on your profile.                      
Support - Continue Working With a Previously Uncompleted Process
If you start any of the following managed processes and you have reached the topic screen for that process but do not complete the process, you can do a Compact Workload - Pending Activity Only search to locate the uncompleted process listed as an Action…
Support - ICOTS User Roles Explained
State Administrator (See ICOTS Administration Section for more Information) Creates, deactivates, and establishes roles for users. Can add case notes to its state’s cases. Performs any and all functions available under the 'Administrators' Tab…
Support - DCA Training Institute
https://support.interstatecompact.org/hc/en-us/sections/360005905074-DC…
Support - Creating a New Case on Existing Profile
Register Interest creates a NEW Compact Case on an existing offender profile by an ICOTS user not associated with an active case on the offender’s profile.  Created a new case in error?  Simply click ‘Remove Interest’ to delete the case created in error…
Support - Updating Primary Address
The Supervising User can update the primary address in ICOTS at anytime via the Offender's Profile.  If you need to update the primary address and are not listed as the supervising user, the designation will need to be reassigned.  If the supervising…
Support - FY23 Transfer Decision Dashboard (Fall 2022)
Follow up to the FY22 transfer assessment and ABM sessions, this training will cover the various uses of the Transfer Decision Dashboard and uses for improving acceptance rates.  This report provides states analysis opportunities to identify areas for…
Support - 2022 Special Presentations (APAI, APPA, NAEO)
APPA Winter Institute February 2, 2022:  The Commission presented at the American Probation and Parole Association Winter Training Institute in Atlanta, Georgia. There, community supervision and judicial professionals learned how the Interstate Compact…
Support - Workflow for Email Notifications of Compact Activities
 
Support - Dashboard Training & Demonstrations Available
ICAOS Dashboards Overview & Explanations ICAOS Dashboard Training Demos DCA Dashboard Training  
Support - Arrival Notices Transmitted
The Arrival Notices report lists all notice of arrivals transmitted within the selected date range. The dashboard can be filtered on supervision type, arrival type, returning to sending state, receiving state user, or offender last name. Common Uses: How…
Support - Eligibility Worksheet
           
Support - Case Closure Compliance Performance
The case closure compliance report provides a list of cases in which a case closure notice was due within the specified date range. The case closure due date, case closure transmit date and days overdue are included for each case. Reports can be filtered…
Support - Assigning, Delegating & Reassigning
Assigning - this process occurs when the responsibility for a Compact Activity or Case is designated to a PO from either a Supervisor or a Compact Office User. Reassigning - this process occurs when the responsibility for a Compact Activity or Case is…
Support - Case shows needing Notice of Departure incorrectly on ICOTS report
I have a case that shows up on the 'Cases in Need of Departure Notice' report in ICOTS, but the approved reporting instructions were withdrawn. How can I get this case removed? This is one of several known issues with the 'Cases in Need of…
Support - Merge, Move and Delete Case Requests
Before taking any action, be sure to review records!!! MERGE Ensure ALL cases are historical (withdrawn or closed) before initiating a merge.  When approving a merge request, review the record and disapprove if a new active case is created while the merge…
Support - First Time Login / Password Reset
First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
Support - Compact Action Request Quick Reference Guide
Compact Action Request (CAR) is a free form communication tool that allows you to request or notify another state of any action that is not addressed by a specifically named compact process.  CARs can be linked to a formal compact activity (such as a…
Support - Overdue Transfer Requests after Reporting Instructions
Transfer Requests are due within 15 business days after approved reporting instructions (7 business days for 'expedited')  Users are sent an email reminder on the due date.   Use the 'overdue reports' to follow up on cases needing a…
Support - Cases Processed
The Cases Processed Report provides a summary of case activities within a defined date range.  Activities include: Case Created Case Accepted Case Rejected Case Closed Case Withdrawn Demonstration Training
Support - Removing Requirement for Retaking
Violation reports cannot be withdrawn once a state submitted and responded to. There are occasions when PC is not found, new information is learned, or an offender's situation changes after submission of the violation report. Available only to…
Support - Inherit Direct Reports
A "Direct Reports" section exists in both the "Users" tab and "Edit User Account" profile. Under the "Users" tab, Direct Reports shows all the POs currently reporting to the logged in supervisor, along with the PO…
Support - Compact Workload In screen Filters
The filter feature on the Compact Workload allows for filtering by special status which includes registered sex offender, victim sensitive, or history of assault. The filter is located at the top-right of the compact workload. Select the special status…
Support - User's Tab-Managing Profile and Preferences
The Users Tab provides a way for you to view and edit your user and workflow information. Note: Before you can begin the ICOTS process for the very first time you must first go to the Users tab and complete the My Profile information. This is only…
Support - DCA Dashboard Training
https://support.interstatecompact.org/hc/en-us/sections/1500001041362-D…  
Support - FY23 Warrant Tracking Dashboard Training and FY23 Audit Q & A July 2022
On June 1, 2022 a new warrant tracking feature launched into ICOTS.   Since launch, the national office has analyzed data creating a new warrant tracking dashboard.  The training will cover how the new dashboard manages warrant entries and how other…
Support - Code Release 38.0 - ICOTS Enhancements 6/1/22-New Warrant Special Status, Discretionary Retaking & Offender Management updates
On Wednesday, June 1, 2022 Appriss pushed the code for new ICOTS enhancements to production. The enhancements involve new functionality for tracking warrant status, a new compact activity for discretionary retaking, and changes to the offender management…
Support - Warrant Status ICOTS Functionality
Warrant status is a special status that is used to track warrants that are required by ICAOS rules in BOTH historical and non-historical cases.  When a warrant record is active, the profile screen will display the 'Active Warrant' special status…
Support - Active Cases with Returning RFRI’s (Active Cases)
The Active Cases with Returning RFRI dashboard lists active cases with reporting instructions marked ‘Transferred Offender Returning to Sending State’ in the receiving state (incoming) or sending state (outgoing). It provides departure notice and arrival…
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