Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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White Paper - Legal Implications of the Interstate Compact Offender Tracking System (ICOTS)
Published December 19, 2018 At the request of the Interstate Commission for Adult Offender Supervision’s (ICAOS) Executive Committee, the following legal analysis has been prepared in order to serve as a resource documenting the legal implications of the…
Rule 2.104 - Forms
(a) States shall use the forms or electronic information system authorized by the commission. (b) Section (a) shall not be construed to prohibit written, electronic or oral communication between compact offices. History: Adopted November 3, 2003,…
Support - Print All fails to generate PDF for a compact case
This happens a lot with scanned and uploaded documents. Some scanned documents that are saved to PDF, don't adhere to the document format standards for PDFs. This causes the program that compiles all the PDFs into one document to throw an error. The…
Support - Case shows needing Notice of Departure incorrectly on ICOTS report
I have a case that shows up on the 'Cases in Need of Departure Notice' report in ICOTS, but the approved reporting instructions were withdrawn. How can I get this case removed? This is one of several known issues with the 'Cases in Need of…
Enhancement Requests for Electronic System Authorized by the Commission 02-2018
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the Commission’s day-to-day activities…
Emergency Guidelines 01-2020
I. Authorization Article I of the ICAOS BYLAWS provides that, the Commission “is established to fulfill the objectives of the Compact” through “the promulgation of binding rules and operating procedures” governing “oversight and coordination of offender…
On-Demand - ICAOS/ICOTS 301 Introduction to ICOTS
This on-demand training module explains basic ICOTS functionality including user roles, workflow and offender management. Information on common user login errors is also provided. Time to complete this module is approximately 20 minutes.
On-Demand - ICAOS/ICOTS 300 Privacy Policy Training
Prior to accessing ICOTS, users must be trained on ICAOS rules, ICOTS procedures as well as the ICOTS privacy policy. This training module highlights the privacy policy and the end user agreement confirming ICOTS user understand and agree to terms prior…
Support - With what web browsers are ICOTS, ICAOS Dashboards, and ICAOS On-Demand Trainings compatible?
  ICOTS Microsoft Edge Mozilla Firefox Google Chrome   ICAOS Dashboards Microsoft Edge Mozilla Firefox Google Chrome   ICAOS OnDemand Trainings The latest release of each of the latest two supported major versions of: Desktop browsers: Google Chrome…
Support - Welcome to the ICOTS Helpdesk!
Search the ICAOS Support Site for training resources and information on ICOTS functionality and frequently asked questions. You can submit a ticket or check the status of your existing tickets by signing in with your ICAOS website username and password. 
Advisory Opinion 1-2019
How states should manage absconders apprehended in the receiving state
Screening a Supervised Individual from Public View in ICOTS’ Public Access Portal 04-2009
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by…
On-Demand - ICAOS 402 Agency-Jail Administrator Training
This on-demand training module gives an overview of the Interstate Compact for Adult Offender Supervision intended for Jail Administrators.
Support - Types of File Attachments Accepted in ICOTS
ICOTS accepts the following document file formats when uploading an attachment to a compact activity: DOC (Microsoft Word) DOCX (Microsoft Word 2007-2010) RTF (rich text format) TXT (text file) PDF (Adobe portable document format) ICOTS attempts to…
On-Demand - ICAOS/ICOTS 303 Progress Report
This on-demand training module illustrates the progress reporting process for offenders supervised in a receiving state as required by ICAOS Rule 4.106. Completion time is approximately 15 minutes. 
Support - Data Management of ICOTS-Dynamic PDF's Explained
ICOTS is a tool used to process Interstate Compact business, track offender movement and facilitate communication between states on Compact cases. ICOTS is not designed to replace a state’s offender or case management system. Once submitted, ALL data is…
ICOTS Privacy Policy V4.1 06-2009
Privacy Policy Interstate Compact Offender Tracking System Version 4.0   Approved 04/23/2009 Revised on 4/05/2022   1.0 Statement of Purpose The goal of establishing and maintaining the ICOTS is to further the following purposes of the Commission:…
On-Demand - ICAOS/ICOTS 302 Transfer Request
This on-demand training module illustrates the process for transferring supervision responsibilities to another state including requirements for a transfer request and qualifications for reporting instructions. This module is approximately 20 minutes.…
Rule 2.102 - Data collection and reporting [Expired; See history]
(a) As required by the compact, and as specified by the operational procedures and forms approved by the commission, the states shall gather, maintain and report data regarding the transfer and supervision of offenders supervised under this compact. (b)…
Support - Merge, Move and Delete Case Requests
Before taking any action, be sure to review records!!! MERGE Ensure ALL cases are historical (withdrawn or closed) before initiating a merge.  When approving a merge request, review the record and disapprove if a new active case is created while the merge…
Support - Helpdesk Overview
As of May 1, 2011 the ICAOS national office is the sole provider of ICOTS helpdesk support for state compact offices. Benefits for States There are several benefits states will experience from this transition to a national office-only ICOTS helpdesk. 1.…
Support - In what time zone are the time stamps for ICOTS activities listed?
All times associated with compact activity histories are listed in the 24 hour format and based on Eastern Standard Time.
On-Demand - ICAOS/ICOTS 304 Reporting Violations Requiring Retaking
This on-demand training module illustrates the violation reporting process for offenders supervised in a receiving state and how this process impacts the sending state's obligation to retake an offender. Completion time is approximately 20 minutes.
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Rule 3.107 - Transfer Request
(a) A transfer request for an offender shall be transmitted through the electronic information system authorized by the commission and shall contain: A narrative description of the instant offense in sufficient detail to describe the circumstances, type…
Support - Can't Change Reason for Requesting Reporting Instructions
I created an RFRI based on a previously rejected RFRI, and ICOTS won't let me change the reason for requesting reporting instructions. When basing a new RFRI activity on a previously rejected RFRI, one section that cannot be changed is the "…
Support - Creating a New Case on Existing Profile
Register Interest creates a NEW Compact Case on an existing offender profile by an ICOTS user not associated with an active case on the offender’s profile.  Created a new case in error?  Simply click ‘Remove Interest’ to delete the case created in error…
Record Retention and Destruction 02-2009
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by…
Support - Search the Knowledge Base
One of the most useful parts of the new helpdesk portal is the knowledge base. It provides information on known issues and frequently asked questions in addition to training resources and quick tips. We’ve moved all of the articles from the old knowledge…
Support - Login to Helpdesk Portal
To login to the portal you just need to use your ICAOS website username and password. Clicking the ‘Login’ link in the top right hand corner of the page on the helpdesk portal will take you to a screen that looks like the screenshot below. Once you enter…
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