Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Support - 6-2008i - Case Closure Replies
Training Bulletin 6-2008i explains why an ICOTS must complete a Case Closure Reply before a case is officially closed.    To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice, a Case Closure Reply exists which…
Support - 5-2008i - Managing Expiration/Supervision End Dates
Only the user assigned an offender’s record in the sending state has the ability to change an offender’s supervision end date(s).  The date becomes an editable field only after a receiving state accepts a transfer.  Most commonly, supervision end date(s)…
Support - Request for Reporting Instructions Quick Reference Guide
Reporting Instructions provide permission for a supervised individual to proceed to a receiving state during the transfer investigation.  Not all transfers qualify for reporting instructions. Sending states determine whether a supervised individual…
Support - Arrival Notice after Departure Notice (Active Cases)
The Arrival Notice after Departure Notice lists cases with a Notice of Departure transmitted to the receiving state within the date range set for the filter "Date NOD Sent". The report can be filtered on supervision type, case status (active or…
Support - Managing Your OnDemand Achievements
Achievements Monitor your progress, view or download certificates by clicking on your profile.                      
Support - Continue Working With a Previously Uncompleted Process
If you start any of the following managed processes and you have reached the topic screen for that process but do not complete the process, you can do a Compact Workload - Pending Activity Only search to locate the uncompleted process listed as an Action…
Support - External Offender Application Form
Use the external offender application form when unable to download from ICOTS.  The external form is commonly used in institutions, remote sentencing or in other situations where non-ICOTS users assist in the transfer process.   Both English and Spanish…
Support - Accessing ICAOS OnDemand Training
  Create a Training Account or Log In Go to ICAOS OnDemand Page. Create a training account or log in with your credentials.   IMPORTANT!  As of February 5, 2024, learners no longer register or login to the ICAOS main website to access training.  Create a…
Support - 2024 Rule Amendment & New Resources Training
On September 20, 2023, the Commission approved a Rule Amendment to Rule 5.108(f) effective March 1, 2024.  Commissioners, Deputy Compact Administrators and Compact Staff are invited to join a training session to recap the justification and practical…
Support - Print All fails to generate PDF for a compact case
This happens a lot with scanned and uploaded documents. Some scanned documents that are saved to PDF, don't adhere to the document format standards for PDFs. This causes the program that compiles all the PDFs into one document to throw an error. The…
Support - Offenders Retaken, Then Re-Transferred (Retaking)
The Offenders Retaking then Retransferred report lists offenders to/from the sending state with prior cases closed by reason ‘retaken’ with a subsequent approved case transferred in ICOTS. This report serves as an analysis tool to determine whether…
Support - Rejected Cases Withdraw versus Close
To allow for additional activities or requests, rejections to transfer requests and/or denial of reporting instructions do not deactivate cases. The sending state must withdraw the case from the offender profile screen to remove the cases from the active…
Support - Retaking Management Data (Retaking)
Retaking Management Data report provides both snapshot data regarding current active warrants and offenders awaiting retaking as well as date range data for the numbers of offenders retaken and those retaken, then retransferred.  The data provided pulls…
Support - Adding new ICOTS Offender
Important! Duplicates and Junk records must be reported to your State Administrator within 5 business days of creation.  Failure to do so is a violation of the ICOTS Privacy Policy.  Only add new records after confirming the individual does not have an…
Support - Compact Action Request
Compact Action Request Workflow Link CARs to Compact Activities Users must select a CAR specialization or link it to a specific compact activity.  If the user selects "Link to Compact Activity", another drop down appears listing the available…
Support - Return in Lieu of Retaking (Retaking)
The Return in Lieu of Retaking report lists active cases in the receiving state with a violation requiring retake and a violation response ordering the offender to return. Charts distinguish cases between those with or without a transmitted returning RFRI…
Support - Types of File Attachments Accepted in ICOTS
ICOTS accepts the following document file formats when uploading an attachment to a compact activity: DOC (Microsoft Word) DOCX (Microsoft Word 2007-2010) RTF (rich text format) TXT (text file) PDF (Adobe portable document format) ICOTS attempts to…
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Support - Warrant Status Dashboard (Retaking)
  The Warrant Tracking Dashboard tracks warrant status entries and provides an audit tool for managing compact compliant warrants.   This dashboard tracks: Status of warrant entries Timeline of warrant entries Compact activity trigger for warrant entries…
Support - Rejected Cases Returning vs Awaiting New Transfer (Transfers)
The Rejected Cases Returning vs Awaiting New Transfer report lists incoming/outgoing rejected cases where an offender is in the receiving state with approved RIs and has a rejected transfer request. Cases are distinguished by whether an offender is…
Support - Progress Report
The progress report workflow is managed with review in the receiving state prior to transmission.  Upon transmission by the receiving state's compact office, the workflow stops and all interested parties in the sending state receive simultaneous…
Support - Progress Reports Training Scenario
View the demonstration of the Progress Report  
Support - Transfer Decisions (Transfers)
The Transfer Decision Dashboard (Summary & Detailed) provides an analysis tool for monitoring acceptance rates.  This report identifies areas for process improvement, training and corrective action needs. Outgoing Cases:  Identify users with…
Support - Progress Reports Due within 30 Days of Request
ICAOS Rule 4.106 requires the receiving state to submit a progress report within 30 calendar days of request.  For all cases considered active, ICOTS generates reminders and facilitates due dates to assist states with compliance of this rule.      Q: The…
Support - Case Closure Notice Training Scenario
View the demonstration of the Case Closure Notice  
Support - Subsequent State Transfers
Request for Reporting Instructions When the user selects the receiving state, only those cases between the sending state and selected receiving state will be displayed to choose from.  The new RFRI and compact case will already have the offender…
Support - Discretionary Retaking Activity
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake an offender via warrant’  Returns invoked under Rule 5.101 (a) use return reporting instructions. Activity Workflow The Discretionary…
Support - Offender Violation Report Workflow
Offender Violation Report transmitted by a Receiving State Response to OVR due in 10 business days of receipt in Sending State Addendum to Offender Violation Report transmitted by the Receiving State If sent PRIOR to original response, workflow merges…
Support - Addendum to Response to Violation Report
Use the Addendum to Response to Violation Report for correspondence after submitting a Response to Violation Report in ICOTS. This ensures information consolidates to the official violation record in ICOTS.    DO NOT use Compact Action Requests to follow-…
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