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INSITE

A smarter, more efficient way to manage Compact cases. Built with YOU in mind. INSITE is more than an upgrade to ICOTS. While the processes may feel familiar, the overall experience has been fully modernized, with a cleaner design that makes navigation more intuitive and daily tasks faster and easier.
INSITE Logo

INSITE reflects the direct input of system users, ensuring its features meet real-world needs. Its clean, modern interface simplifies navigation and makes tasks quicker to complete. New tools like quick links, smart search, and enhanced reporting give users more control over compliance responsibilities and caseload management. Whether submitting a transfer request or reviewing a violation, INSITE guides them through the process with clear prompts and intuitive layouts. Every screen, shortcut, and workflow serves a clear purpose: to simplify tasks, minimize errors, and help users manage Compact requirements with greater confidence.

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Have concerns about the upcoming launch of INSITE? Help us tailor our training and documentation to best address them. Take our 2 minute survey!

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Meet the JAD Group

Members of the Joint Application Development group provide input and direction during the design and development phases of the INSITE project.

  • Steven Turner

    Commissioner - Kentucky

    Steve Turner

  • Simona Hammond

    Commissioner - Iowa

    Simona Hammond

  • Matthew Reed

    DCA - Pennsylvania

    Mathew Reed

  • Jessica Cook

    DCA - Utah

    Jessica Cook

  • Alyssa Miller

    DCA - North Dakota

    Alyssa Miller

What You Should Know

What is Changing - What is Staying

While INSITE introduces several improvements, many of the core functions users rely on today will remain familiar. Take a quick look at what users can expect at launch.

Multi Factor Authentication

With the launch of INSITE, all users will be required to use Multi-Factor Authentication (MFA) to access the system.

Rule Comment Period is Open

At its 2026 Annual Business Meeting, the Commission will consider amendments to rules, by-laws as well as use of a Violation Response Tool to support consistent, fair, and data-informed retaking decisions.