Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Parole Officials' Guide
This guide offers parole officials useful information and practical insights for implementing the Compact. Topics addressed within the guide include: Who transfers through the Compact; When may an individual begin the transfer application; Why would a…
Investment Policy 02-2020
I. Purpose This policy provides a clear statement of the Commission’s investment objective and defines responsibilities for managing the Commission’s investments with target asset allocations, including permissible investments and diversification…
Choosing the Right Tool
UNDERSTANDING WHEN TO USE PROGRESS REPORTS VS. VIOLATION REPORTS Once supervision responsibilities are transferred to the receiving state, status information and supervision updates are shared with the sending state using ICOTS. There are two reporting…
Support - FY25 State Assessment on Retaking and Retransferring
See Assessment Announcement sent May 7, 2024 Background In 2011 and 2017, the Commission explored the feasibility of incorporating effective classification criteria such as risk and need assessments, responsivity, and professional discretion into the…
Support - Choosing the Right Tool
ICAOS Practice Guide Approved April 2024 The Training, Education and Public Relations Committee along with the DCA Liaison Committee, approved a training resource providing guidance on when to utilize progress reports versus violation reports. While both…
Support - 2024 Special Presentations (APPA, APAI, NAEO and SD Technical & Training Assistance)
Ensuring Successful Supervision through Cooperative Solutions On February 27, 2024, the Commission presented at the American Probation and Parole Association Winter Training Institute in Seattle, Washington. There, community supervision and judicial…
Support - Discretionary Retaking Quick Reference Guide
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake a supervised individual via warrant.’    See Rule 5.101 Use of Discretionary Retaking Activity Sending state intends to retake via warrant,…
Support - Discretionary Retaking Training Scenario
Support - Reporting Instructions for Return to Sending State Training Scenario
Support - ICAOS Website Accounts
As of February 2, 2024, ICAOS website accounts not associated with the ICAOS directory have been purged.  All Commissioners, DCAs and designated compact staff accounts remain active.      The national office retains each state's ICOTS administrator…
Support - State LMS Managers
Commissioners, DCAs and designated compact office staff may request state manager access to the ICAOS OnDemand site by submitting a helpdesk ticket.  This role will enable you to search for learners and confirm their accomplishments in the Learning…
Support - Data Management of ICOTS-Dynamic PDF's Explained
ICOTS is a tool used to process Interstate Compact business, track offender movement and facilitate communication between states on Compact cases. ICOTS is not designed to replace a state’s offender or case management system. Once submitted, ALL data is…
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Requested Progress Report Compliance Performance
The Requested Progress Report Dashboard lists cases in which a requested progress report was due within the specified date range. The progress report due date, progress report transmit date and days overdue are included for each case.  The report can be…
Support - Password Reset Link Doesn't Work in Email
I received the password reset email after requesting it from ICOTS, but the link received does not work. Nothing happens when I clock on it or it loads a page that gives me an error. What's the problem? This usually only happens if the user's…
Support - Can't Merge Two Compact Cases Under The Same Offender
I have an offender with two compact cases. One has the approved RFRI-Reply and the other has the approved TREP. Can I merge these two compact cases? Compact cases themselves cannot be merged together. Only offender profiles can be merged. Compact cases…
Support - ICOTS User Agreement and Privacy Policy
The Privacy Policy available for review is posted on the ICAOS website. The Electronic End User Agreement requires users to acknowledge they have read and agree to the ICOTS Privacy Policy.  States are still responsible for training on ICAOS Rules, ICOTS…
Support - Active Compact Cases (Active Cases)
The Active Compact Cases dashboard lists all active compact cases in the receiving state (incoming) or sending state (outgoing). A compact case is considered 'active' after an acceptance and a transmitted successful notice of arrival in the…
Support - Reopening Closed Compact Cases
Receiving state compact office users can reopen a case any time that compact case’s status has the value CLOSED. Make sure the 'Show historical cases' box is checked and then click the "Reopen" button. Everyone associated with the case…
Support - Supervision End Dates
The Supervision End Dates report lists all active offenders in the receiving state with a supervision end date in the selected date range. An offender is considered active with an accepted transfer case with a transmitted notice of arrival in the…
Support - Rejected Cases Never Transferred (Data Management)
The Rejected Cases Never Transferred lists all current rejected compact cases where the offender never arrived in the receiving state. The dashboard includes information on state, offender ID, compact case number, offender name, sending state, receiving…
Support - Violation Summary Information
The Violation Summary provides violation data (e.g. violation type, recommendation, latest response, etc.) transmitted on a Violation Report Requiring Retaking within a selected date range.  It can provide historical impact of rule changes (specifically…
Support - In what time zone are the time stamps for ICOTS activities listed?
All times associated with compact activity histories are listed in the 24 hour format and based on Eastern Standard Time.
Support - Deactivating Users - Removing User Roles
As a state administrator, when deactivating a user account, unselect any user roles assigned to that account. Doing so will ensure that no activities or cases are inadvertantly assigned to the user and that the user will not show up in the drop down of…
Support - Can't Withdraw Notice of Departure or Notice of Arrival
Is there a way to withdraw a notice of departure? ICOTS doesn't show the withdraw button. The offender didn't leave and receiving state doesn't want to do the arrival notice. Some compact activities like departure notices and arrival…
Support - Withdrawing Cases and Individual Activities
The function to withdraw an entire case is separate from the function to withdraw an individual activity.  Both actions are completed from the Compact Cases Tab of the offender's profile.   Withdrawing Cases and Individual Activities Managed…
Support - Overdue Transfer Requests
The Overdue Transfer Request Reply Report lists all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole,…
Support - Transfer Reply Due Dates
The Transfer Reply Due Dates Report lists all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving…
Support - Confidential Records
Administrators exclude offenders from the public web portal via the offender management tab.  The offender profile will display "Confidential Record" in large red letters under the offender photo area.  To remove the 'confidential'…
Support - Notice of Failure to Arrive
Upon selecting "Notice of Arrival" either from the Assistants tab or the offender profile, the user will be asked if the offender arrived in the receiving state. If the user selects "No", they will be directed to the Notice of Failure…
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