Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Choosing the Right Tool
ICAOS Practice Guide Approved April 2024 The Training, Education and Public Relations Committee along with the DCA Liaison Committee, approved a training resource providing guidance on when to utilize progress reports versus violation reports. While both…
Support - 2024 Special Presentations (APPA, APAI, NAEO and SD Technical & Training Assistance)
Ensuring Successful Supervision through Cooperative Solutions On February 27, 2024, the Commission presented at the American Probation and Parole Association Winter Training Institute in Seattle, Washington. There, community supervision and judicial…
Support - Discretionary Retaking Quick Reference Guide
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake a supervised individual via warrant.’    See Rule 5.101 Use of Discretionary Retaking Activity Sending state intends to retake via warrant,…
Support - Discretionary Retaking Training Scenario
Support - Reporting Instructions for Return to Sending State Training Scenario
Support - ICAOS Website Accounts
As of February 2, 2024, ICAOS website accounts not associated with the ICAOS directory have been purged.  All Commissioners, DCAs and designated compact staff accounts remain active.      The national office retains each state's ICOTS administrator…
Support - State LMS Managers
Commissioners, DCAs and designated compact office staff may request state manager access to the ICAOS OnDemand site by submitting a helpdesk ticket.  This role will enable you to search for learners and confirm their accomplishments in the Learning…
Support - External Offender Application Form
Use the external offender application form when unable to download from ICOTS.  The external form is commonly used in institutions, remote sentencing or in other situations where non-ICOTS users assist in the transfer process.   Both English and Spanish…
Support - Accessing ICAOS OnDemand Training
  Create a Training Account or Log In Go to ICAOS OnDemand Page. Create a training account or log in with your credentials.   IMPORTANT!  As of February 5, 2024, learners no longer register or login to the ICAOS main website to access training.  Create a…
Support - 2024 Rule Amendment & New Resources Training
On September 20, 2023, the Commission approved a Rule Amendment to Rule 5.108(f) effective March 1, 2024.  Commissioners, Deputy Compact Administrators and Compact Staff are invited to join a training session to recap the justification and practical…
Support - Reviewing status of Transfer Request and Transfer Reply
View the demonstration of reviewing status of a Transfer Request and Transfer Reply from the Compact Cases activity table; this information is also viewable from the Action Items tab and Compact Workload
Support - Transfer Request Quick Reference Guide
A Transfer Request is required for every Compact transfer of supervision; see Rule 3.107. Be sure to VERIFY all information entered. See ICAOS’s Verification Tips Sheet. Required for All Transfers Intended departure date (manage date via the Profile…
Support - Transfer Reply Training Scenario
View the demonstration of the Transfer Reply
Support - ICOTS Tools
Comment Fields Character limits on all comment fields are 1024 characters. Attachments –The description can serve as the attachment –If you upload a document you MUST enter a description –Attachments are limited to 3MB Symbols  
Support - Preventing Duplicates
Despite multiple enhancements aimed to reduce the number of duplicate and junk records, the creation of duplicates and junk by ICOTS users remains an issue.  Duplicate/junk offenders cause confusion, invalidate data, and waste valuable time and resources…
Support - FY22 Q3 (January 2022-March 2022): No transmitted activities; rejected case clean up (withdraw/close)
What is Case & Offender Management? Administrative functions for case and offender management assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS…
Support - Compact Action Requests Transmitted
The Compact Action Requests Transmitted lists Compact Action Requests transmitted within a selected date range.  These reports can assist states in identifying cases in need of a requested Progress Report, Compact Action Requests in need of a reply (or…
Support - Expunge Compact Case
Expunging a case is different than deleting a duplicate offender record in ICOTS. A delete, merge, or move case request is the appropriate action when dealing with duplicate offenders. An expungement requires a copy of a court order to be approved.  The…
Support - Trouble Logging in or Viewing ICAOS Dashboards?
If you experience issues logging into or viewing the ICAOS Dashboards, this is most likely caused by temporary internet files cached in your web browser interfering with the Single Sign-On API. Follow the steps below to delete temporary internet files in…
Support - Interested Agency Training (Judges, Jail Administrators & Parole Board Members)
Interstate Compact training results in better supervision management and increased public safety. Every jurisdiction, including courts, parole boards and community corrections are subject to the Interstate Compact for Adult Offender Supervision’s rules.…
Support - RFRI-Reply Compliance Performance
The RFRI Reply report lists cases in which an RFRI transmission date is within the specified date range. The RFRI sent date, RFRI reply transmit date and business days to transmit are included for each case. The report can be filtered on supervision type…
Support - Review/Assigning Actions Items (Supervisors & Compact Staff)
After completing and submitting an activity into workflow, the subsequent review and assigning actions should be completed via the Compact Workload or Action Items tab on the Offender's Profile screen. Be sure to 'View All' Action items or…
Support - How to Unlock Your ICOTS Account to Login
There are 3 ways in which an ICOTS account can be 'locked.'  Please see the troubleshooting tips below to learn how to unlock your account.  NOTE:  ICOTS accounts are managed by State Administrators, not the ICAOS national office. Account…
Support - Active Compact Cases With Offense Details (Active Cases)
The Active Compact Cases with Offense Details report lists all active compact cases and their associated offense details in the receiving/sending state. Offense details include NCIC offense code, NCIC description and NCIC type. A compact case is…
Support - ICOTS Privacy Policy and User Agreement - On Demand Module
Description:The material presented in this module outlines the requirements of the Privacy Policy and User Agreement. Every user of ICOTS is required to read the policy and agree electronically to the user agreement when initially logging into ICOTS. The…
Support - Case Closure Notice Quick Reference Guide
A Case Closure Notice initiates closure of a compact case in accordance with Rule 4.112.  A Case Closure Notice notifies that the receiving state has ceased supervision/supervisory responsibilities for the supervised individual. Case Closure Reasons Early…
Support - Tolling (Active Cases)
  List of all active compact cases from the sending state that are in tolling status. A case with a tolling status no longer active (closed or withdrawn) will not appear on this report. The various charts and graphs breakdown the active cases by…
Support - Last Activity Transmitted
The Last Activity Report ensures regular communication when ICOTS cases are active.  The report lists the last transmitted compact activity on active incoming/outgoing cases. The dashboard can be filtered on supervision type, activity type, or receiving…
Support - ICOTS Security Features
User Security Questions When a user requests a password reset they must set 2 security questions. The answers to those security questions will be required the next time a user requests a password reset.   Users Inactive for More Than 90 Days State…
Support - FY22 Q2 (October 2021-December 2021): Retaking management
Background on Retaking Management Four prior ICOTS enhancements to the Offender Violation Report (2013, 2017, 2018 & 2021 @ costs of $250k+) provide tools for ICOTS users to manage mandatory retaking.    In addition, several administrative reports…
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