Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Add Compact Office Closing Notice to ICAOS website
Commission members can add their office closures from the ICAOS home screen when logged in.  Simply click 'add closing' and follow instructions    
Support - Compliance & Due Date Reports Overview
About ICAOS Commissioners & DCAs monitor and ensure compliance with ICAOS rules for their states. The Compliance reports provide at-a-glance compliance with specific activity timeframes with the ability to drill down to user compliance to identify…
Support - Administrative Reports Overview
About The administrative reports provide data on current cases, specific compact processes, cleanup of duplicate records and management of ICOTS users for your state. These reports provide states with details on active compact cases and provide tools to…
Support - Activity History Reports Overview
About The activity history reports provide statistical and audit tools as well as provide an alternative to solely relying on emails for activity review or follow up.  These analysis tools can also measure impact of new procedures, policy or rule changes…
Support - FY24 Annual Audit-Data Integrity Follow up
The Commission concentrated its audit resources in FY23 on ICOTS data integrity to ensure that the data contains accurate and reliable information for our internal and external partners. Given the FY23 audit findings, the Compliance and Executive…
Support - Reacting to Out of State Subpoenas
  The Compact Rules: Do not impose a legal obligation for states to comply with out of state subpoenas Cannot prevent out of state subpoenas However, the Commission addressed the issue in a White Paper - Legal Implications of the Interstate Compact…
Support - FY2018 Audit Details
FY 2018 ICOTS Photo Audit This year's compliance report included an audit of all ICOTS offender photos uploaded with a transfer request between July 1, 2017 and December 31, 2017. The compliance letter included overall pass and fail percentages, but…
Support - Compact Action Request Quick Reference Guide
Compact Action Request (CAR) is a free form communication tool that allows you to request or notify another state of any action that is not addressed by a specifically named compact process.  CARs can be linked to a formal compact activity (such as a…
Support - Overdue Transfer Requests after Reporting Instructions
Transfer Requests are due within 15 business days after approved reporting instructions (7 business days for 'expedited')  Users are sent an email reminder on the due date.   Use the 'overdue reports' to follow up on cases needing a…
Support - Cases Processed
The Cases Processed Report provides a summary of case activities within a defined date range.  Activities include: Case Created Case Accepted Case Rejected Case Closed Case Withdrawn Demonstration Training
Support - Removing Requirement for Retaking
Violation reports cannot be withdrawn once a state submitted and responded to. There are occasions when PC is not found, new information is learned, or an offender's situation changes after submission of the violation report. Available only to…
Support - Inherit Direct Reports
A "Direct Reports" section exists in both the "Users" tab and "Edit User Account" profile. Under the "Users" tab, Direct Reports shows all the POs currently reporting to the logged in supervisor, along with the PO…
Support - Compact Workload In screen Filters
The filter feature on the Compact Workload allows for filtering by special status which includes registered sex offender, victim sensitive, or history of assault. The filter is located at the top-right of the compact workload. Select the special status…
Support - User's Tab-Managing Profile and Preferences
The Users Tab provides a way for you to view and edit your user and workflow information. Note: Before you can begin the ICOTS process for the very first time you must first go to the Users tab and complete the My Profile information. This is only…
Support - DCA Dashboard Training
https://support.interstatecompact.org/hc/en-us/sections/1500001041362-D…  
Support - FY23 Warrant Tracking Dashboard Training and FY23 Audit Q & A July 2022
On June 1, 2022 a new warrant tracking feature launched into ICOTS.   Since launch, the national office has analyzed data creating a new warrant tracking dashboard.  The training will cover how the new dashboard manages warrant entries and how other…
Support - Code Release 38.0 - ICOTS Enhancements 6/1/22-New Warrant Special Status, Discretionary Retaking & Offender Management updates
On Wednesday, June 1, 2022 Appriss pushed the code for new ICOTS enhancements to production. The enhancements involve new functionality for tracking warrant status, a new compact activity for discretionary retaking, and changes to the offender management…
Support - Warrant Status ICOTS Functionality
Warrant status is a special status that is used to track warrants that are required by ICAOS rules in BOTH historical and non-historical cases.  When a warrant record is active, the profile screen will display the 'Active Warrant' special status…
Support - Active Cases with Returning RFRI’s (Active Cases)
The Active Cases with Returning RFRI dashboard lists active cases with reporting instructions marked ‘Transferred Offender Returning to Sending State’ in the receiving state (incoming) or sending state (outgoing). It provides departure notice and arrival…
Support - Case Closure-Reply Compliance Performance
The Case Closure Reply compliance report lists cases in which a closure notice reply was due within the specified date range. The case closure reply due date, case closure reply transmit date and days overdue are included for each case. This report…
Support - How to Export/Print External Dashboard Reports to Excel and Other Formats
Reporting in SiSense (Software used for ICOTS Dashboard Reports) Downloading widgets and dashboards as various file types is useful for sharing your data with stakeholder or including in your reports and presentations.  See More Exporting Widgets You can…
Support - Deleting Offenders With No Compact Cases
I'm trying to delete an offender from our duplicate report that case no compact cases, but ICOTS gives me an error message that says I'm not allowed to created a delete request for that offender. You will only see this message when you attempt…
Support - Error Logging In After Successful Password Reset
Find out why login and password errors are typically associated with internet browser settings. I receive an error logging into ICOTS after I successfully reset my password. What am I doing wrong? There are two likely causes of this issue: 1.) The users…
Support - Progress Report Quick Reference Guide
Progress Reports provide status and supervision updates to the sending state.  Receiving states should submit detailed Progress Reports regularly and within 30 calendar days when requested by the sending state.  See Rule 4.106 Use Progress Reports to…
Support - Transfer Request Training Scenarios
Scenario 1: Parolee transfer Texas to California A Texas soon to be parolee, Jaime Moore, requests transfer to California upon release. He has been working with his release coordinator in hopes to have his transfer approved at the time of release. There,…
Support - Case Closure Reasons
The Case Closure Reason provides a tool to address training issues related and statistics and information such as: Filter and compare closure reasons by successful discharges, retaking, etc. Assess why closures sent by your state were invalidated to…
Support - Intended Departure Date
The intended departure date assists in managing Notice of Departures as well as useful for receiving states trying to determine a date to report when responded to reporting instructions request or a transfer request.   The intended Arrival/Departure Date…
Support - Tolling Feature
The 'Tolling' indicator, utilized and managed by a sending state, illustrates a case is placed in "Tolling" status by the sending state's sentencing authority. Sending states must ensure the supervision end date is always a future…
Support - 2021 Rule Amendments & ICOTS Enhancements
On September 29, 2021, the Commission approved several Rule Amendments and ICOTS enhancements to be implemented on April 1, 2022.  ICOTS Enhancements supplementing these rules launch June 1, 2022.  Details can be accessed on the ABM archive page.…
Support - FY22 Q4 (April 2022-June 2022): User clean up (remove roles, deactivate after 12 months, etc.)
What is User Administration? With an average of 30,000 active ICOTS users at any given time, each state is responsible for user administration and user ICOTS training.  In FY2019, the Commission conducted an audit to ensure states have adopted and…
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