Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Updating Primary Address
The Supervising User can update the primary address in ICOTS at anytime via the Offender's Profile.  If you need to update the primary address and are not listed as the supervising user, the designation will need to be reassigned.  If the supervising…
Support - FY23 DCA Dashboard Program FY23 Warrant Status Dashboard (February 2023)/Follow-up Training (August 2023)
The ICOTS warrant tracking tool launched June 2022 allows sending states to track warrants within ICOTS during retaking process or after report of an absconder. This session will review the Warrant Status Dashboard (launched in July 2022) as well as other…
Support - 2022 Special Presentations (APAI, APPA, NAEO)
APPA Winter Institute February 2, 2022:  The Commission presented at the American Probation and Parole Association Winter Training Institute in Atlanta, Georgia. There, community supervision and judicial professionals learned how the Interstate Compact…
Support - Removing Requirement for Retaking
Violation reports cannot be withdrawn once a state submitted and responded to. There are occasions when PC is not found, new information is learned, or an offender's situation changes after submission of the violation report. Available only to…
Support - Inherit Direct Reports
A "Direct Reports" section exists in both the "Users" tab and "Edit User Account" profile. Under the "Users" tab, Direct Reports shows all the POs currently reporting to the logged in supervisor, along with the PO…
Support - Compact Workload In screen Filters
The filter feature on the Compact Workload allows for filtering by special status which includes registered sex offender, victim sensitive, or history of assault. The filter is located at the top-right of the compact workload. Select the special status…
Support - Notice of Departures & Arrivals
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
Support - User's Tab-Managing Profile and Preferences
The Users Tab provides a way for you to view and edit your user and workflow information. Note: Before you can begin the ICOTS process for the very first time you must first go to the Users tab and complete the My Profile information. This is only…
Support - Code Release 38.0 - ICOTS Enhancements 6/1/22-New Warrant Special Status, Discretionary Retaking & Offender Management updates
On Wednesday, June 1, 2022 Appriss pushed the code for new ICOTS enhancements to production. The enhancements involve new functionality for tracking warrant status, a new compact activity for discretionary retaking, and changes to the offender management…
Support - Warrant Status ICOTS Functionality
Warrant status is a special status that is used to track warrants that are required by ICAOS rules in BOTH historical and non-historical cases.  When a warrant record is active, the profile screen will display the 'Active Warrant' special status…
Support - Subsequent State Transfers
Request for Reporting Instructions When the user selects the receiving state, only those cases between the sending state and selected receiving state will be displayed to choose from.  The new RFRI and compact case will already have the offender…
Support - Intended Departure Date
The intended departure date assists in managing Notice of Departures as well as useful for receiving states trying to determine a date to report when responded to reporting instructions request or a transfer request.   The intended Arrival/Departure Date…
Support - Tolling Feature
The 'Tolling' indicator, utilized and managed by a sending state, illustrates a case is placed in "Tolling" status by the sending state's sentencing authority. Sending states must ensure the supervision end date is always a future…
Support - Case Notes
Case notes generate emails when either a case has been reassigned (via manage caseload) as well as when a user enters case note (approved enhancement 2018.) When a user enters a case note, ICOTS notifies all users associated with the workflow on a case (…
Support - ICOTS Tools
Comment Fields Character limits on all comment fields are 1024 characters. Attachments –The description can serve as the attachment –If you upload a document you MUST enter a description –Attachments are limited to 3MB Symbols  
Support - ICOTS Security Features
User Security Questions When a user requests a password reset they must set 2 security questions. The answers to those security questions will be required the next time a user requests a password reset.   Users Inactive for More Than 90 Days State…
Support - ICOTS Help Points
There are two types of help points in ICOTS. The first is a small blue "hover-over" question mark icon. When a user hovers their cursor over the icon, a text bubble pops up on the screen with helpful information and links. The second kind of…
Support - Notice of Failure to Arrive
Upon selecting "Notice of Arrival" either from the Assistants tab or the offender profile, the user will be asked if the offender arrived in the receiving state. If the user selects "No", they will be directed to the Notice of Failure…
Support - Compact Action Request
Compact Action Request Workflow Link CARs to Compact Activities Users must select a CAR specialization or link it to a specific compact activity.  If the user selects "Link to Compact Activity", another drop down appears listing the available…
Support - Managing Compact Office Emails, ICOTS PDFs & Public Web Portal Information
Edit Compact Office Administrator Function Available to state administrators, 'Edit Compact Office' (available to state administrators) allows for edits to compact office contact information and to change the Compact Office Designee which…
Support - Discretionary Retaking Activity
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake an offender via warrant’  Returns invoked under Rule 5.101 (a) use return reporting instructions. Activity Workflow The Discretionary…
Support - Confidential Records
Administrators exclude offenders from the public web portal via the offender management tab.  The offender profile will display "Confidential Record" in large red letters under the offender photo area.  To remove the 'confidential'…
Electronic Signature Guide
This practice guide assists Compact offices in navigating procedures for electronic signatures. Topics addressed within the guide include: Background on legality of electronic signatures; Responsibilities , procedures and best practices when utilizing…
White Paper - Legal Implications of Remote Hearings in Relation to ICAOS Rules
At the request of the Interstate Compact for Adult Offender Supervision’s (“ICAOS”) Executive Committee, and following a roundtable discussion with various ICAOS stakeholders, the following legal analysis has been prepared to serve as a resource…
Support - Arrival Notice after Departure Notice (Active Cases)
The Arrival Notice after Departure Notice lists cases with a Notice of Departure transmitted to the receiving state within the date range set for the filter "Date NOD Sent". The report can be filtered on supervision type, case status (active or…
Support - Managing Your OnDemand Achievements
Achievements Monitor your progress, view or download certificates by clicking on your profile.                      
Support - Overdue Transfer Requests after Reporting Instructions
Transfer Requests are due within 15 business days after approved reporting instructions (7 business days for 'expedited')  Users are sent an email reminder on the due date.   Use the 'overdue reports' to follow up on cases needing a…
Support - Cases Processed
The Cases Processed Report provides a summary of case activities within a defined date range.  Activities include: Case Created Case Accepted Case Rejected Case Closed Case Withdrawn Demonstration Training
Support - Case Closure Reasons
The Case Closure Reason provides a tool to address training issues related and statistics and information such as: Filter and compare closure reasons by successful discharges, retaking, etc. Assess why closures sent by your state were invalidated to…
Support - Tolling (Active Cases)
  List of all active compact cases from the sending state that are in tolling status. A case with a tolling status no longer active (closed or withdrawn) will not appear on this report. The various charts and graphs breakdown the active cases by…
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