Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - 1-2016i - Offenders Returning to a Sending State
    Training Bulletin 1-2016i - Offenders Returning to a Sending State Effective March 1, 2016 Re: Rules 3.101-1, 3.103, 3.106, 4.111 & 5.103 Standard Procedures for Offenders Returning to a Sending State   Receiving states must request reporting…
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Support - What do these ICOTS acronyms mean?
Sometimes in newsletters and helpdesk tickets, certain ICOTS terms are referenced with an acronym. Here is a list of what those acronyms mean: ARVR - Addendum to Response to Violation Report AVR - Addendum to Violation Report CAR - Compact Action Request…
Support - Code Release 29.6.0 - ICOTS Enhancements 5/27/15
ICOTS Code Release 29.6 - Intended Departure Date ICOTS 29.6 code release went into production on May 27, 2015 and implemented the development items below: The Intended Departure Date is now captured when a user submits a request for reporting…
Support - Code Release 29.5.0 - ICOTS Enhancements 4/29/15
ICOTS Code Release 29.5 - Duplicate Offender Management Enhancements ICOTS 29.5 code release went into production on April 29, 2015 and implemented the development items below: Since the launch of ICOTS, the creation of duplicate offender records has been…
Support - Code Release 29.4.0 - ICOTS Enhancements 3/25/15
ICOTS Code Release 29.4 - Enhancements & Bug Fixes ICOTS 29.4 code release went into production on March 25, 2015 and implemented the development items described below: Nested Activity History How the compact activities under each compact case are…
Support - Code Release 29.3.0 - ICOTS Enhancements 2/25/15
ICOTS Code Release 29.3.0 - Enhancements & Bug Fixes ICOTS 29.3 code release went into production on February 25, 2015 and implemented the development items described below: Notice of Failure to Arrive Upon selecting "Notice of Arrival"…
Support - Resetting security question answers or 'unlocking' an ICOTS account
ICOTS Users must answer security questions anytime they reset their password. When incorrect answers are provided, their account will be locked.  The lockout lasts 24 hours or until a state administrator manually resets their security questions.  Note: …
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Code Release 29.1.0 - ICOTS Enhancements 12/10/14
ICOTS Code Release 29.0 - ICOTS Enhancements ICOTS 29.0 code release went into production on December 10, 2014 and implemented the development items described below:   Link CARs to Compact Activities When creating a compact action request, users will now…
Support - Do I have to deactivate a user that's inactive for more than 90 days?
Q: I got an email that looks like this: Subject - The account for <<User Name>> (<<User Email>>) requires attention. Message - This email is a reminder that <<User Name>&gt…
Support - Code Release 27.0 & 28.0 - User Security Releases 10/8/14 & 10/29/14
Appriss launched two partial user security releases for ICOTS in October in order to keep ICOTS in compliance with CJIS security standards, which they are contractually obligated to do. These changes are part of the new CJIS security standards policy…
Support - Why Can't I Log In Using 2 Different Web Browsers?
Q: I used to be able to log in to ICOTS using two different web browsers. Why do I get an error message that I'm "logged in from a different IP" now? A: Appriss launched part one of a user security release in ICOTS on 10/8/14 in order to…
Support - Why is ICOTS Timing Out More Quickly?
Q: ICOTS is timing out much more quickly than it used to. Why is that? A: Appriss launched part one of a user security release in ICOTS on 10/8/14 in order to keep ICOTS in compliance with CJIS security standards, which they are contractually obligated to…
Support - With what web browsers are ICOTS, ICAOS Dashboards, and ICAOS On-Demand Trainings compatible?
  ICOTS Microsoft Edge Mozilla Firefox Google Chrome   ICAOS Dashboards Microsoft Edge Mozilla Firefox Google Chrome   ICAOS OnDemand Trainings The latest release of each of the latest two supported major versions of: Desktop browsers: Google Chrome…
Support - Code Release 26.0 - ICOTS Enhancements 7/30/14
ICOTS Code Release 26.0 ICOTS 26.0 code release went into production on July 30, 2014 and implemented the development items described below: Offender Search Improved functionality allows for faster and more accurate search results when searching for…
State Council Policy 03-2009
I. Authority Article IV, of the model compact language, provides for the appointment of a State Council for the implementation, administration, and advocacy of the Compact. This policy ensures compliance with the Statute or Code requirements that each…
Survey Policy and Standards 01-2014
I. Overview For this policy, the definition of a survey is the gathering of information through questionnaires, interviews, etc., to make inferences about a sample, population, or process. The ICAOS national office serves as the Commission’s survey…
Training and Technical Assistance 01-2008
I. Authority The Executive Committee is vested with the power to act on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by the…
Travel Reimbursement 07-2004
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session.  The Executive Committee oversees the day-to-day activities managed by…
Enhancement Requests for Electronic System Authorized by the Commission 02-2018
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the Commission’s day-to-day activities…
Emergency Guidelines 01-2020
I. Authorization Article I of the ICAOS BYLAWS provides that, the Commission “is established to fulfill the objectives of the Compact” through “the promulgation of binding rules and operating procedures” governing “oversight and coordination of offender…
Support - 2021 Rule Amendments & ICOTS Enhancements
On September 29, 2021, the Commission approved several Rule Amendments and ICOTS enhancements to be implemented on April 1, 2022.  ICOTS Enhancements supplementing these rules launch June 1, 2022.  Details can be accessed on the ABM archive page.…
Support - Workflow for Email Notifications of Compact Activities
 
Support - Preventing Duplicates
Despite multiple enhancements aimed to reduce the number of duplicate and junk records, the creation of duplicates and junk by ICOTS users remains an issue.  Duplicate/junk offenders cause confusion, invalidate data, and waste valuable time and resources…
Support - Troubleshooting for ICOTS Email Notifications
When an ICOTS user is not receiving emails, there are 3 common causes: Account is not set up correct (e.g. Ensure email address contains no typos and is all lowercase) Internal email server (on user end) quarantined the email (commonly because the emails…
Support - Accessing ICAOS OnDemand Training
  Login to the ICAOS Website to access the ICAOS/ICOTS OnDemand Training.  The OnDemand modules are located within the 'Resources' menu as well as in CORE. Login Assistance Click here for assistance in creating an ICAOS website account or…
Support - Code Release 37.0 - ICOTS Enhancements 4/28/21
On Wednesday, April 28, 2021 Appriss pushed the new code for six new ICOTS enhancements to production. The six enhancements cover changes to email notifications, compact action requests, and the retaking requirement. Rejected Case Notifications 1.1 Update…
Support - Upcoming 2015 ICOTS Enhancement Release
The executive committee recently approved funds for an ICOTS enhancement release tentatively scheduled for Summer 2015. The list of enhancements was first prioritized by the technology committee and then documented in detail by an enhancement work-group…
Support - Passwords over 15 characters are accepted without an error message
Upon clicking the link in a password reset email, if an ICOTS user enters a new password using more than 15 characters, ICOTS does not show an error message, leading the user to believe they can log in immediately. Users will not be able to log in, as the…
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