Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Can't Merge Two Compact Cases Under The Same Offender
I have an offender with two compact cases. One has the approved RFRI-Reply and the other has the approved TREP. Can I merge these two compact cases? Compact cases themselves cannot be merged together. Only offender profiles can be merged. Compact cases…
Support - ICOTS User Agreement and Privacy Policy
The Privacy Policy available for review is posted on the ICAOS website. The Electronic End User Agreement requires users to acknowledge they have read and agree to the ICOTS Privacy Policy.  States are still responsible for training on ICAOS Rules, ICOTS…
Support - Active Compact Cases (Active Cases)
The Active Compact Cases dashboard lists all active compact cases in the receiving state (incoming) or sending state (outgoing). A compact case is considered 'active' after an acceptance and a transmitted successful notice of arrival in the…
Support - ICOTS End User Training - On Demand Modules
The ICOTS End User Training has recently been redesigned to offer several topic based modules.  Visit the Ondemand training section of the ICAOS website to access the modules ICOTS 301-Introduction to ICOTS explains basic ICOTS functionality including…
The Road Home
The Interstate Commission for Adult Offender Supervision (ICAOS) in collaboration with the National Institute of Corrections (NIC) presents a documentary on Compact history and real-life stories of adults navigating through the Compact.   */
Compliance Guide
The Commission enforces compliance not as a punitive measure, but to facilitate smooth Compact operations and adherence to its mission. This approach promotes cooperation and supports continuous process improvement. This compliance guide aims to provide…
Support - 2020 DCA Empowerment Session
Support - 2018 DCA Training Institute
DCA Training Institute Presentation & Handout Painting the Supervision Picture Retaking required ‘Upon a request of the receiving state’ Warrant Tracking Dealing with Pending Charges & Revocable Behavior Probable Cause Hearing Requirements…
Support - Compact Online Reference Encyclopedia (CORE) - User Guide
What is CORE? CORE (Compact Online Reference Encyclopedia) is a search index that incorporates and cross-references all of the ICAOS Rules, Advisory Opinions, Bench Book, Bylaws, Hearing Officer's Guide, Administrative Policies, Helpdesk (Support)…
Support - ICAOS Dashboards Overview
Commissioners, Deputy Compact Administrators and other designated Compact Office staff can access more than 50 dashboards covering activity due dates, compliance performance, administrative oversight and compact activity history. Login with your ICAOS…
Definition - Supervised Individual
Supervised Individual – means an “offender” defined by Article II of the Interstate Compact for Adult Offender Supervision as an adult placed under, or made subject to, supervision as the result of the commission of a criminal offense and released to the…
Support - Possible Duplicate Offender (Data Management)
The Possible Duplicate Offender report lists ICOTS offenders who have been identified as possible duplicate records based on matches with first name, last name and date of birth or social security number. Also includes an indicator for whether there…
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Support - Resetting security question answers or 'unlocking' an ICOTS account
ICOTS Users must answer security questions anytime they reset their password. When incorrect answers are provided, their account will be locked.  The lockout lasts 24 hours or until a state administrator manually resets their security questions.  Note: …
Support - With what web browsers are ICOTS, ICAOS Dashboards, and ICAOS On-Demand Trainings compatible?
  ICOTS Microsoft Edge Mozilla Firefox Google Chrome   ICAOS Dashboards Microsoft Edge Mozilla Firefox Google Chrome   ICAOS OnDemand Trainings The latest release of each of the latest two supported major versions of: Desktop browsers: Google Chrome…
Support - Reopening Closed Compact Cases
Receiving state compact office users can reopen a case any time that compact case’s status has the value CLOSED. Make sure the 'Show historical cases' box is checked and then click the "Reopen" button. Everyone associated with the case…
Support - Supervision End Dates
The Supervision End Dates report lists all active offenders in the receiving state with a supervision end date in the selected date range. An offender is considered active with an accepted transfer case with a transmitted notice of arrival in the…
Support - Rejected Cases Never Transferred (Data Management)
The Rejected Cases Never Transferred lists all current rejected compact cases where the offender never arrived in the receiving state. The dashboard includes information on state, offender ID, compact case number, offender name, sending state, receiving…
Support - Violation Summary Information
The Violation Summary provides violation data (e.g. violation type, recommendation, latest response, etc.) transmitted on a Violation Report Requiring Retaking within a selected date range.  It can provide historical impact of rule changes (specifically…
Support - In what time zone are the time stamps for ICOTS activities listed?
All times associated with compact activity histories are listed in the 24 hour format and based on Eastern Standard Time.
Support - Deactivating Users - Removing User Roles
As a state administrator, when deactivating a user account, unselect any user roles assigned to that account. Doing so will ensure that no activities or cases are inadvertantly assigned to the user and that the user will not show up in the drop down of…
Support - Can't Withdraw Notice of Departure or Notice of Arrival
Is there a way to withdraw a notice of departure? ICOTS doesn't show the withdraw button. The offender didn't leave and receiving state doesn't want to do the arrival notice. Some compact activities like departure notices and arrival…
Support - Withdrawing Cases and Individual Activities
The function to withdraw an entire case is separate from the function to withdraw an individual activity.  Both actions are completed from the Compact Cases Tab of the offender's profile.   Withdrawing Cases and Individual Activities Managed…
Support - Overdue Transfer Requests
The Overdue Transfer Request Reply Report lists all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole,…
Support - Transfer Reply Due Dates
The Transfer Reply Due Dates Report lists all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving…
Support - Confidential Records
Administrators exclude offenders from the public web portal via the offender management tab.  The offender profile will display "Confidential Record" in large red letters under the offender photo area.  To remove the 'confidential'…
Support - Notice of Failure to Arrive
Upon selecting "Notice of Arrival" either from the Assistants tab or the offender profile, the user will be asked if the offender arrived in the receiving state. If the user selects "No", they will be directed to the Notice of Failure…
Support - Offenders Awaiting Retaking (Retaking)
The Offenders Awaiting Retaking report lists active cases in the receiving state with a violation report requiring retaking (mandatory) and availability marked as ‘Yes.’ It includes relevant transmission dates and information such as latest violation…
Support - Removing Cases From Workload
Cases are deleted from the system or moved to historical status in three ways: The supervisory authority, or location of the offender, determines whether the assigned user in the Sending State or Receiving State can initiate the removal.  Junk cases (…
Support - Split or Divided States in ICOTS
Due to the differences in workflow and activity processing in ICOTS, states have requested that we publish a list of the states that are configured as split in ICOTS. This means there is an independent and separate workflow for probation and parole ICOTS…
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