Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Expunge Compact Case
Expunging a case is different than deleting a duplicate offender record in ICOTS. A delete, merge, or move case request is the appropriate action when dealing with duplicate offenders. An expungement requires a copy of a court order to be approved.  The…
Support - 2016 DCA Training Institute
2016 DCA Training Institute  Cleveland, Ohio  Compact Office Role:  Presentation & Handout Discretionary Case Review/FY2015 Audit:  Presentation & Handout FY2015 Audit Results for Discretionary Cases ICOTS Reports:  In 2018, the ICOTS…
Support - Primary Photo Requirements
  ICOTS Privacy Policy outlines requirements for primary photos. Note the photo standards are subject to audit.  See Section 15.0 D in the ICOTS Privacy Policy Participating agencies will make every reasonable effort to ensure that photographs of…
Support - First Time Login / Password Reset
First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
Support - Notice of Departures & Arrivals
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
Support - FY24 Annual Audit-Data Integrity Follow up
The Commission concentrated its audit resources in FY23 on ICOTS data integrity to ensure that the data contains accurate and reliable information for our internal and external partners. Given the FY23 audit findings, the Compliance and Executive…
Support - Addendum to Response to Violation Report
Use the Addendum to Response to Violation Report for correspondence after submitting a Response to Violation Report in ICOTS. This ensures information consolidates to the official violation record in ICOTS.    DO NOT use Compact Action Requests to follow-…
Support - Preventing Duplicates
Despite multiple enhancements aimed to reduce the number of duplicate and junk records, the creation of duplicates and junk by ICOTS users remains an issue.  Duplicate/junk offenders cause confusion, invalidate data, and waste valuable time and resources…
Support - FY22 Q3 (January 2022-March 2022): No transmitted activities; rejected case clean up (withdraw/close)
What is Case & Offender Management? Administrative functions for case and offender management assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS…
Support - FY2018 Audit Details
FY 2018 ICOTS Photo Audit This year's compliance report included an audit of all ICOTS offender photos uploaded with a transfer request between July 1, 2017 and December 31, 2017. The compliance letter included overall pass and fail percentages, but…
Support - FY23 ICAOS Compliance Audit
ANNOUNCED TO COMMISSION MEMBERS April 18th, 2022 In FY 2023, the national office will devote audit resources and capabilities to assessing the reliability and credibility of ICOTS data. The Commission has ICOTS data exchanges with local, state, and…
Support - End User Training PowerPoint
PowerPoint presentation used to train ICOTS end users. Updated: 3/18/2022 The ICOTS End User Training PowerPoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload…
Support - Can't Withdraw Notice of Departure or Notice of Arrival
Is there a way to withdraw a notice of departure? ICOTS doesn't show the withdraw button. The offender didn't leave and receiving state doesn't want to do the arrival notice. Some compact activities like departure notices and arrival…
Support - External Offender Application Form
Use the external offender application form when unable to download from ICOTS.  The external form is commonly used in institutions, remote sentencing or in other situations where non-ICOTS users assist in the transfer process.   Both English and Spanish…
Support - Holidays considered for compliance
The following holidays are not considered Business Days when calculating compliance on the ICAOS Dashboards.   Please note, Due Dates listed on the Compact Workload within ICOTS do not always consider holidays so for official compliance measures, be sure…
Choosing the Right Tool
UNDERSTANDING WHEN TO USE PROGRESS REPORTS VS. VIOLATION REPORTS Once supervision responsibilities are transferred to the receiving state, status information and supervision updates are shared with the sending state using ICOTS. There are two reporting…
Support - Tracking Known Issues
Known Issues We now track all outstanding ICOTS problems in the Known Issues section of the knowledge base. Any tickets that turn out to be new or outstanding issues in ICOTS will be assigned to a problem number and documented here. Any updates on these…
Support - FY23 DCA Dashboard Program FY23 Warrant Status Dashboard (February 2023)/Follow-up Training (August 2023)
The ICOTS warrant tracking tool launched June 2022 allows sending states to track warrants within ICOTS during retaking process or after report of an absconder. This session will review the Warrant Status Dashboard (launched in July 2022) as well as other…
Support - Who Can Submit Tickets?
Only designated ICOTS contacts or DCAs in each compact office should submit tickets. End users need to contact their state compact offices for assistance. We need to keep the ticket submission process as streamlined as possible and with limited resources…
Support - 2024 Rule Amendment & New Resources Training
On September 20, 2023, the Commission approved a Rule Amendment to Rule 5.108(f) effective March 1, 2024.  Commissioners, Deputy Compact Administrators and Compact Staff are invited to join a training session to recap the justification and practical…
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Support - FY22 Q1 (July 2021-September 2021): Offender management
What is Offender Management? Offender management administrative functions assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS Privacy Policy, states must…
Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Support - Tolling Feature
The 'Tolling' indicator, utilized and managed by a sending state, illustrates a case is placed in "Tolling" status by the sending state's sentencing authority. Sending states must ensure the supervision end date is always a future…
Support - Modify Offense Information After Submitting a Transfer Request
Once submitted, the offense details on a Transfer Request or Request for Reporting Instructions (case information and NCIC information) cannot be modified.  A new request submitted under a new case number allows a user to correct the information.  As a…
Support - Last Activity Transmitted
The Last Activity Report ensures regular communication when ICOTS cases are active.  The report lists the last transmitted compact activity on active incoming/outgoing cases. The dashboard can be filtered on supervision type, activity type, or receiving…
Rule 3.107 - Transfer Request
(a) A transfer request for a supervised individual shall be transmitted through the electronic information system authorized by the commission and shall contain: A narrative description of the instant offense in sufficient detail to describe the…
Support - Administrative Reports Overview
About The administrative reports provide data on current cases, specific compact processes, cleanup of duplicate records and management of ICOTS users for your state. These reports provide states with details on active compact cases and provide tools to…
Support - FY22 Q2 (October 2021-December 2021): Retaking management
Background on Retaking Management Four prior ICOTS enhancements to the Offender Violation Report (2013, 2017, 2018 & 2021 @ costs of $250k+) provide tools for ICOTS users to manage mandatory retaking.    In addition, several administrative reports…
Support - Case Closure Reasons
The Case Closure Reason provides a tool to address training issues related and statistics and information such as: Filter and compare closure reasons by successful discharges, retaking, etc. Assess why closures sent by your state were invalidated to…
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