State ICOTS Administrators/Helpdesk Directory

Use the following information to locate contact information for the ICOTS Administrator/Helpdesk in your state Interstate Compact office when you have questions regarding ICOTS functionality or need assistance with your ICOTS account (such as logging in or resetting your password).

Please be sure to search ICAOS support for general ICAOS rules and ICOTS FAQ's, known issues and training resources.

Commissioners, DCAs and Designated Compact Staff may submit ticket to National Office Helpdesk. Submit Helpdesk Ticket

State Roles Phone Email
Virginia Parole & Probation