Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Microsoft 365 Training Resources
Training Videos https://support.microsoft.com/en-us/training Quick Starts https://support.microsoft.com/en-us/office/microsoft-365-quick-starts-2… Microsoft 365 Help & Learn - https://support.microsoft.com/en-us/microsoft-365 Training Videos -…
Support - Junk Offender Records (Data Management)
The Junk Offender Records report lists all ICOTS offender records with either no associated compact cases or no transmitted compact activities on any associated compact cases. The dashboard includes information on state, offender ID, associated compact…
Support - Transmitted Activities
Transmitted Activities lists all compact activities on incoming cases transmitted within a selected date range.  The report provides statistics and data for export and filter by special status (e.g. sex offenders), date range and activity. It also…
Support - Managing Compact Office Emails, ICOTS PDFs & Public Web Portal Information
Edit Compact Office Administrator Function Available to state administrators, 'Edit Compact Office' (available to state administrators) allows for edits to compact office contact information and to change the Compact Office Designee which…
Support - What do these ICOTS acronyms mean?
Sometimes in newsletters and helpdesk tickets, certain ICOTS terms are referenced with an acronym. Here is a list of what those acronyms mean: ARVR - Addendum to Response to Violation Report AVR - Addendum to Violation Report CAR - Compact Action Request…
Support - Can't Change Reason for Requesting Reporting Instructions
I created an RFRI based on a previously rejected RFRI, and ICOTS won't let me change the reason for requesting reporting instructions. When basing a new RFRI activity on a previously rejected RFRI, one section that cannot be changed is the "…
Support - Modify Offense Information After Submitting a Transfer Request
Once submitted, the offense details on a Transfer Request or Request for Reporting Instructions (case information and NCIC information) cannot be modified.  A new request submitted under a new case number allows a user to correct the information.  As a…
Support - Victim Notification Activities
The Victim Notification Activities report provides a tool for sending states to ensure they adhere to Rule 3.108-1 and other activities sent through ICOTS that may warrant victim notification in accordance with laws and procedures in a sending state. …
Support - Notice of Departures & Arrivals
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
Support - Possible Duplicate Offender (Data Management)
The Possible Duplicate Offender report lists ICOTS offenders who have been identified as possible duplicate records based on matches with first name, last name and date of birth or social security number. Also includes an indicator for whether there…
Support - User Administration and System Access
Who uses ICOTS? Each member state determines and administers its users. For most states, users are: Line staff responsible for supervision of transferees Compact office staff responsible for review and compact compliance State administrators responsible…
Support - End User Training PowerPoint
PowerPoint presentation used to train ICOTS end users. Updated: 3/18/2022 The ICOTS End User Training PowerPoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload…
Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Support - 6-2008i - Case Closure Replies
Training Bulletin 6-2008i explains why an ICOTS must complete a Case Closure Reply before a case is officially closed.    To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice, a Case Closure Reply exists which…
Support - 5-2008i - Managing Expiration/Supervision End Dates
Only the user assigned an offender’s record in the sending state has the ability to change an offender’s supervision end date(s).  The date becomes an editable field only after a receiving state accepts a transfer.  Most commonly, supervision end date(s)…
Support - Request for Reporting Instructions Quick Reference Guide
Reporting Instructions provide permission for a supervised individual to proceed to a receiving state during the transfer investigation.  Not all transfers qualify for reporting instructions. Sending states determine whether a supervised individual…
Support - Arrival Notice after Departure Notice (Active Cases)
The Arrival Notice after Departure Notice lists cases with a Notice of Departure transmitted to the receiving state within the date range set for the filter "Date NOD Sent". The report can be filtered on supervision type, case status (active or…
Support - Managing Your OnDemand Achievements
Achievements Monitor your progress, view or download certificates by clicking on your profile.                      
Support - Continue Working With a Previously Uncompleted Process
If you start any of the following managed processes and you have reached the topic screen for that process but do not complete the process, you can do a Compact Workload - Pending Activity Only search to locate the uncompleted process listed as an Action…
Support - ICOTS User Roles Explained
State Administrator (See ICOTS Administration Section for more Information) Creates, deactivates, and establishes roles for users. Can add case notes to its state’s cases. Performs any and all functions available under the 'Administrators' Tab…
Support - DCA Training Institute
https://support.interstatecompact.org/hc/en-us/sections/360005905074-DC…
Support - Creating a New Case on Existing Profile
Register Interest creates a NEW Compact Case on an existing offender profile by an ICOTS user not associated with an active case on the offender’s profile.  Created a new case in error?  Simply click ‘Remove Interest’ to delete the case created in error…
Support - Updating Primary Address
The Supervising User can update the primary address in ICOTS at anytime via the Offender's Profile.  If you need to update the primary address and are not listed as the supervising user, the designation will need to be reassigned.  If the supervising…
Support - FY23 Transfer Decision Dashboard (Fall 2022)
Follow up to the FY22 transfer assessment and ABM sessions, this training will cover the various uses of the Transfer Decision Dashboard and uses for improving acceptance rates.  This report provides states analysis opportunities to identify areas for…
Support - Overdue Transfer Requests
The Overdue Transfer Request Reply Report lists all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole,…
Support - Transfer Reply Due Dates
The Transfer Reply Due Dates Report lists all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving…
Support - Confidential Records
Administrators exclude offenders from the public web portal via the offender management tab.  The offender profile will display "Confidential Record" in large red letters under the offender photo area.  To remove the 'confidential'…
Support - Notice of Failure to Arrive
Upon selecting "Notice of Arrival" either from the Assistants tab or the offender profile, the user will be asked if the offender arrived in the receiving state. If the user selects "No", they will be directed to the Notice of Failure…
Support - Dashboard Training & Demonstrations Available
ICAOS Dashboards Overview & Explanations ICAOS Dashboard Training Demos DCA Dashboard Training  
Support - Arrival Notices Transmitted
The Arrival Notices report lists all notice of arrivals transmitted within the selected date range. The dashboard can be filtered on supervision type, arrival type, returning to sending state, receiving state user, or offender last name. Common Uses: How…
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