Compact Online Reference Encyclopedia (CORE)
Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.
Description: This dashboard lists active cases with reporting instructions marked ‘Transferred Offender Returning to Sending State’ in the receiving state (incoming) or sending state (outgoing). It provides departure notice and arrival notice management…
Description: This report lists all active compact cases in the receiving state (incoming) or sending state (outgoing). A compact case is considered active on an accepted transfer case with a transmitted notice of arrival in the receiving state. The…
Description: The report lists all active compact cases and their associated offense details in the receiving/sending state. Offense details include NCIC offense code, NCIC description and NCIC type. A compact case is considered active an accepted transfer…
Description: The report lists all ICOTS users with information on state, role, supervisor, supervisor email, active status, workflow status, created date and last login date. Charts give a breakdown of user accounts requiring attention, number of active…
Find out how to narrow down and refine your search using the search criteria in the Compact Workload.
With more legacy data going into ICOTS, many Compact Office Users are still experiencing problems with the Compact Workload when more than 250 records…
Cases uploaded with Legacy Data in error will need to be closed via the Case Closure process in ICOTS.
If a case appears in your workload as legacy data in error which had previously been closed, each state should work through the Case Closure process in…
Case Closure Replies must occur before cases are officially closed.
To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice a Case Closure Reply was created which essentially is an acknowledgement and agreement of a…
Avoid duplicate records by finishing what you start and deleting what you don't complete.
Only the user who initiated an activity can remove it from an offender’s record, as long as it hasn’t been submitted. Most commonly, users are creating multiple…
ICOTS tells me I need to reset my password, but every time I submit my email address I never receive the email notification with the password reset link.
First, check with your state compact office and make sure your ICOTS account is setup correctly in…
Find out why login and password errors are typically associated with internet browser settings.
I receive an error logging into ICOTS after I successfully reset my password. What am I doing wrong?
There are two likely causes of this issue:
1.) If the…
Updated 7/21/2016
This PDF document explains the process of First time login to ICOTS and setting your password. ICOTS 301 Ondemand Training Module also provides login tips.
First Time ICOTS Login
Once it has been confirmed that you are registered as a…
The ICOTS End User Training has recently been redesigned to offer several topic based modules. Visit the Ondemand training section of the ICAOS website to access the modules
ICOTS 301-Introduction to ICOTS explains basic ICOTS functionality including…
What is the process for getting assistance with errors or technical difficulties with ICOTS?
First, always check to see if others at your location are experiencing issues that may be fixed by your IT department. After ruling out local issues, then contact…
Frequently asked questions and answers regarding the function and role of compact office users in ICOTS.
I am a compact office user and processing an incoming activity, I have an option to delegate to a supervisor or assign to a PO. What’s the difference…
Description: The report lists ICOTS offenders who have been identified as possible duplicate records based on matches with first name, last name and date of birth or social security number. Also includes an indicator for whether there already exists a…
Description: The report lists incoming/outgoing rejected cases where an offender is in the receiving state with approved RIs and has a rejected transfer request. Cases are distinguished by whether an offender is remaining in the receiving state pending a…
Description: This report lists active cases in the receiving state with a violation requiring retake and a violation response ordering the offender to return. Charts distinguish cases between those with or without a transmitted returning RFRI. The…
Description: The report list all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole, receiving user,…
Description: This report lists all active offenders in the receiving state with a supervision end date in the selected date range. An offender is considered active with an accepted transfer case with a transmitted notice of arrival in the receiving state…
Description: The report lists active cases in the receiving state with a violation report requiring retaking (mandatory) and availability marked as ‘Yes.’ It includes relevant transmission dates and information such as latest violation response, location…
Description: This report lists offenders to/from the sending state with prior cases closed by reason ‘retaken’ with a subsequent approved case transferred in ICOTS. The dashboard may filter on the date a new case was created, supervision type, transfer…