Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

Displaying 1 - 30 of 84
Support - Reviewing status of Transfer Request and Transfer Reply
View the demonstration of reviewing status of a Transfer Request and Transfer Reply from the Compact Cases activity table; this information is also viewable from the Action Items tab and Compact Workload
Support - Transfer Verification Tips
Support - Tour the Offender Profile Screen & Managing Demographics
  Tour the Offender Profile Screen Tour the Manage Demographics Screens
Support - Summary of ICOTS Activities
Support - FY24 DCA Dashboard Program-Violations & Retaking Management
The FY24 DCA Dashboard Program focuses on violations and retaking management.  The first session kicks off November 2023 with follow up sessions scheduled for Summer 2024. This year's program will focus on practices and reports highlighting: Best…
Support - 1-2023i Warrant Execution Management
Effective July 27, 2023 At Issue When the Warrant Status should be ‘Executed’ The ‘Warrant Status’ special status allows states to document and track compact compliant warrants when they are required for retaking and absconders.  The warrant special…
Support - New DCA Toolkit
In 2023, both the DCA Liaison and Training Committees approved a New DCA Toolkit for publication.  DCA Region Chairs will use this tool to introduce DCAs to their important role in the Commission and the various responsibilities of DCAs. New DCA Toolkit  
Support - Add Compact Office Closing Notice to ICAOS website
Commission members can add their office closures from the ICAOS home screen when logged in.  Simply click 'add closing' and follow instructions    
Support - Administrative Reports Overview
About The administrative reports provide data on current cases, specific compact processes, cleanup of duplicate records and management of ICOTS users for your state. These reports provide states with details on active compact cases and provide tools to…
Support - Activity History Reports Overview
About The activity history reports provide statistical and audit tools as well as provide an alternative to solely relying on emails for activity review or follow up.  These analysis tools can also measure impact of new procedures, policy or rule changes…
Support - FY24 Annual Audit-Data Integrity Follow up
The Commission concentrated its audit resources in FY23 on ICOTS data integrity to ensure that the data contains accurate and reliable information for our internal and external partners. Given the FY23 audit findings, the Compliance and Executive…
Support - Reacting to Out of State Subpoenas
  The Compact Rules: Do not impose a legal obligation for states to comply with out of state subpoenas Cannot prevent out of state subpoenas However, the Commission addressed the issue in a White Paper - Legal Implications of the Interstate Compact…
Support - FY2018 Audit Details
FY 2018 ICOTS Photo Audit This year's compliance report included an audit of all ICOTS offender photos uploaded with a transfer request between July 1, 2017 and December 31, 2017. The compliance letter included overall pass and fail percentages, but…
Support - Offender Profile Nested versus Classic View
Nested Activity History Nested activity history displays compact activities directly under the activity to which it belongs. For example, transfer replies are nested under the transfer request to which they're associated and violation responses/…
Support - Manage Case Load
Manage Caseload is used to reassign cases and activities from one user to another. PO Supervisors can reassign from and to themselves and any PO or Supervisor   Compact Office can reassign ANY user of ANY role to another user of ANY role.   The first…
Support - 2023 Special Presentations (APAI, APPA)
The Future of ICAOS, The Next 20 Years On January 24th, the Commission presented at the American Probation and Parole Association Winter Training Institute in Columbus, Ohio. There, community supervision and judicial professionals learned the general…
Support - Troubleshooting for ICOTS Email Notifications
When an ICOTS user is not receiving emails, there are 3 common causes: Account is not set up correct (e.g. Ensure email address contains no typos and is all lowercase) Internal email server (on user end) quarantined the email (commonly because the emails…
Support - ICAOS Practice Guide: Electronic Signatures
  Electronic signatures have become a convenient and efficient way to sign documents and are legally recognized in every state and US territory. However, the acceptance of an electronic signature may vary depending on the context, the parties involved,…
Support - Unable to submit Case Closure Notice when Primary Address is Blank (returning offender after bad Move or Merge)
Anytime a receiving state user is unable to create a case closure due to a 'lack of a primary address' identify the supervising state and request an address be entered into the offender's profile.  This action will resolve the error. See…
Support - 2017 ABM Training
Who’s telling the story?  Details, Accuracy and Due Process! Presentation Latest Progress & Violation Report Stats Identifying issue:  Training & DCA Calls Supervision Documentation Overview Compact Office Review:  Ensuring Quality…
Support - 2016 DCA Training Institute
2016 DCA Training Institute  Cleveland, Ohio  Compact Office Role:  Presentation & Handout Discretionary Case Review/FY2015 Audit:  Presentation & Handout FY2015 Audit Results for Discretionary Cases ICOTS Reports:  In 2018, the ICOTS…
Support - 2020 DCA Empowerment Session
Support - ICAOS Dashboards Overview
Commissioners, Deputy Compact Administrators and other designated Compact Office staff can access more than 50 dashboards covering activity due dates, compliance performance, administrative oversight and compact activity history. Login with your ICAOS…
Support - ICAOS DCA Success Program
What is the DCA Success Program? The DCA Success Program provides coaching and training for new DCAs as well as provides assistance to DCAs needing to resolve compliance issues in their state. Objectives and goals for program: Employ a group mentoring…
Support - FY22 Q4 (April 2022-June 2022): User clean up (remove roles, deactivate after 12 months, etc.)
What is User Administration? With an average of 30,000 active ICOTS users at any given time, each state is responsible for user administration and user ICOTS training.  In FY2019, the Commission conducted an audit to ensure states have adopted and…
Support - Data Management of ICOTS-Dynamic PDF's Explained
ICOTS is a tool used to process Interstate Compact business, track offender movement and facilitate communication between states on Compact cases. ICOTS is not designed to replace a state’s offender or case management system. Once submitted, ALL data is…
Support - Violation Response Compliance Performance
Description: This report lists cases in which a violation response was due within a specified date range. The violation report sent date, violation response transmit date and days to transmit are included for each case. The dashboard can be filtered on…
Support - Can't Submit CAR On a Compact Case
I get an error when trying to create a compact action request for a case from both the Assistants tab and the Offender Profile. Compact action requests can only be sent on cases in which a sending and receiving state user has been assigned. The sending…
Support - Microsoft 365 Training Resources
Training Videos https://support.microsoft.com/en-us/training Quick Starts https://support.microsoft.com/en-us/office/microsoft-365-quick-starts-2… Microsoft 365 Help & Learn - https://support.microsoft.com/en-us/microsoft-365 Training Videos -…
Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Displaying 1 - 30 of 84