Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Return in Lieu of Retaking (Retaking)
The Return in Lieu of Retaking report lists active cases in the receiving state with a violation requiring retake and a violation response ordering the offender to return. Charts distinguish cases between those with or without a transmitted returning RFRI…
Support - Types of File Attachments Accepted in ICOTS
ICOTS accepts the following document file formats when uploading an attachment to a compact activity: DOC (Microsoft Word) DOCX (Microsoft Word 2007-2010) RTF (rich text format) TXT (text file) PDF (Adobe portable document format) ICOTS attempts to…
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Support - Warrant Status Dashboard (Retaking)
  The Warrant Tracking Dashboard tracks warrant status entries and provides an audit tool for managing compact compliant warrants.   This dashboard tracks: Status of warrant entries Timeline of warrant entries Compact activity trigger for warrant entries…
Support - Offender Violation Report Workflow
Offender Violation Report transmitted by a Receiving State Response to OVR due in 10 business days of receipt in Sending State Addendum to Offender Violation Report transmitted by the Receiving State If sent PRIOR to original response, workflow merges…
Support - Addendum to Response to Violation Report
Use the Addendum to Response to Violation Report for correspondence after submitting a Response to Violation Report in ICOTS. This ensures information consolidates to the official violation record in ICOTS.    DO NOT use Compact Action Requests to follow-…
Support - Addendum to Offender Violation Report
Use the Addendum to Offender Violation Report for correspondence after reporting behavior requiring retaking. This ensures information consolidates to the official violation record in ICOTS and requires the sending state to respond (e.g. respond with…
Support - Case Notes
Case notes generate emails when either a case has been reassigned (via manage caseload) as well as when a user enters case note (approved enhancement 2018.) When a user enters a case note, ICOTS notifies all users associated with the workflow on a case (…
Support - Helpdesk Overview
As of May 1, 2011 the ICAOS national office is the sole provider of ICOTS helpdesk support for state compact offices. Benefits for States There are several benefits states will experience from this transition to a national office-only ICOTS helpdesk. 1.…
Support - User Administration and System Access
Who uses ICOTS? Each member state determines and administers its users. For most states, users are: Line staff responsible for supervision of transferees Compact office staff responsible for review and compact compliance State administrators responsible…
Support - End User Training PowerPoint
PowerPoint presentation used to train ICOTS end users. Updated: 3/18/2022 The ICOTS End User Training PowerPoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload…
Support - 8-2008i - Initiating Activities from the Offender Profile Screen
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Support - 6-2008i - Case Closure Replies
Training Bulletin 6-2008i explains why an ICOTS must complete a Case Closure Reply before a case is officially closed.    To prevent states from inadvertently or prematurely closing cases via the Case Closure Notice, a Case Closure Reply exists which…
Support - Data Management of ICOTS-Dynamic PDF's Explained
ICOTS is a tool used to process Interstate Compact business, track offender movement and facilitate communication between states on Compact cases. ICOTS is not designed to replace a state’s offender or case management system. Once submitted, ALL data is…
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Requested Progress Report Compliance Performance
The Requested Progress Report Dashboard lists cases in which a requested progress report was due within the specified date range. The progress report due date, progress report transmit date and days overdue are included for each case.  The report can be…
Support - Password Reset Link Doesn't Work in Email
I received the password reset email after requesting it from ICOTS, but the link received does not work. Nothing happens when I clock on it or it loads a page that gives me an error. What's the problem? This usually only happens if the user's…
Support - Can't Merge Two Compact Cases Under The Same Offender
I have an offender with two compact cases. One has the approved RFRI-Reply and the other has the approved TREP. Can I merge these two compact cases? Compact cases themselves cannot be merged together. Only offender profiles can be merged. Compact cases…
Support - ICOTS User Agreement and Privacy Policy
The Privacy Policy available for review is posted on the ICAOS website. The Electronic End User Agreement requires users to acknowledge they have read and agree to the ICOTS Privacy Policy.  States are still responsible for training on ICAOS Rules, ICOTS…
Support - Active Compact Cases (Active Cases)
The Active Compact Cases dashboard lists all active compact cases in the receiving state (incoming) or sending state (outgoing). A compact case is considered 'active' after an acceptance and a transmitted successful notice of arrival in the…
Support - Rejected Cases Returning vs Awaiting New Transfer (Transfers)
The Rejected Cases Returning vs Awaiting New Transfer report lists incoming/outgoing rejected cases where an offender is in the receiving state with approved RIs and has a rejected transfer request. Cases are distinguished by whether an offender is…
Support - Progress Report
The progress report workflow is managed with review in the receiving state prior to transmission.  Upon transmission by the receiving state's compact office, the workflow stops and all interested parties in the sending state receive simultaneous…
Support - Progress Reports Training Scenario
View the demonstration of the Progress Report  
Support - Transfer Decisions (Transfers)
The Transfer Decision Dashboard (Summary & Detailed) provides an analysis tool for monitoring acceptance rates.  This report identifies areas for process improvement, training and corrective action needs. Outgoing Cases:  Identify users with…
Support - Progress Reports Due within 30 Days of Request
ICAOS Rule 4.106 requires the receiving state to submit a progress report within 30 calendar days of request.  For all cases considered active, ICOTS generates reminders and facilitates due dates to assist states with compliance of this rule.      Q: The…
Support - Case Closure Notice Training Scenario
View the demonstration of the Case Closure Notice  
Support - Subsequent State Transfers
Request for Reporting Instructions When the user selects the receiving state, only those cases between the sending state and selected receiving state will be displayed to choose from.  The new RFRI and compact case will already have the offender…
Support - Discretionary Retaking Activity
The Discretionary Retaking activity communicates the Sending State’s intent to Retake under Rule 5.101 (b) ‘retake an offender via warrant’  Returns invoked under Rule 5.101 (a) use return reporting instructions. Activity Workflow The Discretionary…
Definition - Compact Commissioner or Commissioner
Compact Commissioner or "Commissioner" - means the voting representative of each compacting state appointed under the terms of the Interstate Compact for Adult Offender Supervision as adopted in the member state.
Handling Commissioner Vacancies 01-2015
I. Authority The Executive Committee is vested with the power to adopt a policy on behalf of the Interstate Commission during periods when the Interstate Commission is not in session. The Executive Committee oversees the day-to-day activities managed by…
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