Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - Offenders Awaiting Retaking ICOTS Report
Training Note: The national office hosts a number of useful reports on the ICAOS Dashboards. DCAs and Compact Office staff only need to log in to their website account to access. The Offenders Awaiting Retaking Report in ICOTS displays cases when: The …
Support - Tolling (Active Cases)
  List of all active compact cases from the sending state that are in tolling status. A case with a tolling status no longer active (closed or withdrawn) will not appear on this report. The various charts and graphs breakdown the active cases by…
Support - Transmitted Activities
Transmitted Activities lists all compact activities on incoming cases transmitted within a selected date range.  The report provides statistics and data for export and filter by special status (e.g. sex offenders), date range and activity. It also…
Support - FY22 Q4 (April 2022-June 2022): User clean up (remove roles, deactivate after 12 months, etc.)
What is User Administration? With an average of 30,000 active ICOTS users at any given time, each state is responsible for user administration and user ICOTS training.  In FY2019, the Commission conducted an audit to ensure states have adopted and…
Support - FY23 DCA Dashboard Program FY23 Warrant Status Dashboard (February 2023)/Follow-up Training (August 2023)
The ICOTS warrant tracking tool launched June 2022 allows sending states to track warrants within ICOTS during retaking process or after report of an absconder. This session will review the Warrant Status Dashboard (launched in July 2022) as well as other…
Support - Types of File Attachments Accepted in ICOTS
ICOTS accepts the following document file formats when uploading an attachment to a compact activity: DOC (Microsoft Word) DOCX (Microsoft Word 2007-2010) RTF (rich text format) TXT (text file) PDF (Adobe portable document format) ICOTS attempts to…
Support - External Reports Data Update Schedule
I ran a report on Thursday of this week, and it doesn't include any compact activities submitted since last Friday. How can I get the most current data? The data that runs the external ICOTS reports on the ICAOS website is updated every week on…
Support - Overdue Transfer Requests
The Overdue Transfer Request Reply Report lists all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole,…
Support - Compliance & Due Date Reports Overview
About ICAOS Commissioners & DCAs monitor and ensure compliance with ICAOS rules for their states. The Compliance reports provide at-a-glance compliance with specific activity timeframes with the ability to drill down to user compliance to identify…
Support - RFRI-Reply Compliance Performance
The RFRI Reply report lists cases in which an RFRI transmission date is within the specified date range. The RFRI sent date, RFRI reply transmit date and business days to transmit are included for each case. The report can be filtered on supervision type…
Support - ICAOS Practice Guide: Electronic Signatures
  Electronic signatures have become a convenient and efficient way to sign documents and are legally recognized in every state and US territory. However, the acceptance of an electronic signature may vary depending on the context, the parties involved,…
Support - Code Release 7.0 - ICOTS Enhancements 10/21/09
ICOTS 7.0 code release is in production on October 21, 2009 and resolves the development items described below: ICOTS Reports Report parameters are correct and descriptions for each report are available. To ensure the correct layout and format for the…
Support - FY22 Q1 (July 2021-September 2021): Offender management
What is Offender Management? Offender management administrative functions assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS Privacy Policy, states must…
Support - Code Release 33.3.0 - ICOTS Enhancements 3/7/18
On Wednesday, March 7, 2018 four new enhancements will be launched in ICOTS. Most of the enhancements are relatively minor, but will provide an improved user experience.  This is the fourth of several enhancement releases to take place during FY 2018. The…
Support - Split or Divided States in ICOTS
Due to the differences in workflow and activity processing in ICOTS, states have requested that we publish a list of the states that are configured as split in ICOTS. This means there is an independent and separate workflow for probation and parole ICOTS…
Support - Outstanding Issues for Latest Rule Amendment Release on 5/31/2017
On Wednesday, May 31, 2017 a new code release involving rule-mandated changes to the Offender Violation Report and Progress Report activities was pushed to production in ICOTS. Several minor bugs were introduced and Appriss was very responsive in working…
Support - Code Release 33.4.0 - ICOTS Enhancements 3/28/18
On Wednesday, March 28, 2018 one new enhancements will be launched in ICOTS. This is the fifth of several enhancement releases to take place during FY 2018. The descriptions of the change is as follows: 1.) Add text field for gang name when not listed in…
Support - Activity History Reports Overview
About The activity history reports provide statistical and audit tools as well as provide an alternative to solely relying on emails for activity review or follow up.  These analysis tools can also measure impact of new procedures, policy or rule changes…
Support - FY23 Transfer Decision Dashboard (Fall 2022)
Follow up to the FY22 transfer assessment and ABM sessions, this training will cover the various uses of the Transfer Decision Dashboard and uses for improving acceptance rates.  This report provides states analysis opportunities to identify areas for…
Support - Review Existing Tickets
Review Open and Pending Tickets You can review your open and pending tickets by clicking the ‘Check Your Existing Request’ tab at the top of the screen. A list of all your tickets that have not been solved or closed will be listed including your initial…
Support - Transfer Decisions (Transfers)
The Transfer Decision Dashboard (Summary & Detailed) provides an analysis tool for monitoring acceptance rates.  This report identifies areas for process improvement, training and corrective action needs. Outgoing Cases:  Identify users with…
Support - Removing Requirement for Retaking
Violation reports cannot be withdrawn once a state submitted and responded to. There are occasions when PC is not found, new information is learned, or an offender's situation changes after submission of the violation report. Available only to…
Support - Rejected Cases Requiring Action Report
The 'Rejected Cases Requiring Action Report' provides a list of cases in which the latest status is ‘rejected’ and is still ‘open’ in ICOTS (non-historical.)  There are 2 separate lists that generate from that report.   Each case will need to be…
Support - Code Release 32.6.0 - ICOTS Enhancements 12/13/17
On Wednesday, December 13, 2017 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Code Release 33.1.0 - ICOTS Enhancements 1/31/18
On Wednesday, January 31, 2018 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Not Receiving A Password Reset Email
ICOTS tells me I need to reset my password, but every time I submit my email address I never receive the email notification with the password reset link. First, check with your state compact office and make sure your ICOTS account is setup correctly in…
Support - First Time Login / Password Reset
First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
Support - Accessing ICAOS OnDemand Training
  Login to the ICAOS Website to access the ICAOS/ICOTS OnDemand Training.  The OnDemand modules are located within the 'Resources' menu as well as in CORE. Login Assistance Click here for assistance in creating an ICAOS website account or…
Support - 1-2021i - Reporting Instructions Processing for Living in Receiving State at the Time of Sentencing
    Training Bulletin 1-2021i - Reporting Instructions Processing for Living in Receiving State at the Time of Sentencing Effective February 2, 2021 Re: Rule 3.103 (a)(1) States are REQUIRED to adhere to timeframes in Rule 3.103, including sending the…
Support - Notice of Departures & Arrivals
Upon transmission of a Departure Notice, the assigned user responsible for indicating arrival of the offender in the other state receives an email establishing a 'due date' for submission of a Notice of Arrival.  The 'due date' is the…
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