Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Bench Book - 3.4.1 Duration of Supervision
In interpreting the ICAOS and its rules, eligibility to transfer supervision is controlled by the nature of the offense, the nature of the sentence and the status of the offender, not the duration of supervision (as distinguished from the amount of…
Support - Code Release 10.0 - ICOTS Enhancements 5/26/10
ICOTS 10.0 code release is in production on May 26, 2010 and implements the items described below: Manage Special Statuses The option to expire special status information such as sex offender, history of violence and victim sensitive is available to the…
Support - Access Your State's Compliance Audit Details via ICAOS Dashboards
Accessing the ICAOS Dashboards To access the ICAOS Dashboards, a commission member or compact office staff just needs to log in to the ICAOS website after visiting this page: https://www.interstatecompact.org/icaos-dashboards If a compact office needs to…
Extradition Officials Guide
This guide supports extradition professionals managing the return of supervised individuals who transfer to another state through the Interstate Compact. Topics addressed within the new guide include: Who is subject to the Compact; Differences between…
Bench Book - 2.5 Purpose of the ICAOS
Against this backdrop, concerned parties proposed a new Compact to the states. Defined in Article I, the purpose of the Compact provided: [T]he framework for the promotion of public safety and protect the rights of victims through the control and…
Support - Code Release 6.0 - ICOTS Enhancements 9/9/09
The version 6.0 code release contains a number of new features and enhancements. Released on September 9, 2009. This is a list of features addressed in this code release: Withdraw Warning User Preferences Established Back Link Print All Feature Priority…
Support - ICOTS Help Points
There are two types of help points in ICOTS. The first is a small blue "hover-over" question mark icon. When a user hovers their cursor over the icon, a text bubble pops up on the screen with helpful information and links. The second kind of…
Support - Offender Violation Report Workflow
Offender Violation Report transmitted by a Receiving State Response to OVR due in 10 business days of receipt in Sending State Addendum to Offender Violation Report transmitted by the Receiving State If sent PRIOR to original response, workflow merges…
Support - Holidays considered for compliance
The following holidays are not considered Business Days when calculating compliance on the ICAOS Dashboards.   Please note, Due Dates listed on the Compact Workload within ICOTS do not always consider holidays so for official compliance measures, be sure…
Support - Offenders Retaken, Then Re-Transferred (Retaking)
The Offenders Retaking then Retransferred report lists offenders to/from the sending state with prior cases closed by reason ‘retaken’ with a subsequent approved case transferred in ICOTS. This report serves as an analysis tool to determine whether…
On-Demand - ICAOS 204 Probable Cause Hearings-Rule 5.108
When possibly subject to revocation in the sending state for violations (excluding new convictions) committed in the receiving state, compact offenders are ENTITLED to a probable cause hearing near where the alleged violations occurred prior to retaking.…
Support - Code Release 33.3.0 - ICOTS Enhancements 3/7/18
On Wednesday, March 7, 2018 four new enhancements will be launched in ICOTS. Most of the enhancements are relatively minor, but will provide an improved user experience.  This is the fourth of several enhancement releases to take place during FY 2018. The…
Support - 2017 ABM Training
Who’s telling the story?  Details, Accuracy and Due Process! Presentation Latest Progress & Violation Report Stats Identifying issue:  Training & DCA Calls Supervision Documentation Overview Compact Office Review:  Ensuring Quality…
Support - Tracking Known Issues
Known Issues We now track all outstanding ICOTS problems in the Known Issues section of the knowledge base. Any tickets that turn out to be new or outstanding issues in ICOTS will be assigned to a problem number and documented here. Any updates on these…
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Support - First Time Login / Password Reset
First Time Login Once a state administrator creates your account, you will receive an email and can set up your password.  Note:  This should be completed within 20 minutes of receiving the email.  If after 20 minutes, simply click 'What is my…
Support - Passwords over 15 characters are accepted without an error message
Upon clicking the link in a password reset email, if an ICOTS user enters a new password using more than 15 characters, ICOTS does not show an error message, leading the user to believe they can log in immediately. Users will not be able to log in, as the…
Jail Officials Guide
This guide supports jail officials managing detention and disposition of individuals on interstate compact supervision. Topics addressed within the new guide include: Wh transfers through the Compact; How does a supervised individual apply for an…
Support - Code Release 27.0 & 28.0 - User Security Releases 10/8/14 & 10/29/14
Appriss launched two partial user security releases for ICOTS in October in order to keep ICOTS in compliance with CJIS security standards, which they are contractually obligated to do. These changes are part of the new CJIS security standards policy…
Support - Request for Reporting Instructions to Return to a Sending State
Returning to a Sending State occurs for 3 reasons: Transferee requests to return to the sending state Transferee was granted reporting instructions during transfer investigation and transfer is denied (no subsequent transfer will occur) Return in lieu of…
Support - FY22 Q1 (July 2021-September 2021): Offender management
What is Offender Management? Offender management administrative functions assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS Privacy Policy, states must…
Support - Code Release 33.5.0 - ICOTS Enhancements 4/25/18
On Wednesday, April 25, 2018 three new enhancements will be launched in ICOTS. One enhancement adds completely new functionality to ICOTS, while the other two provide an improved user experience.  This is the sixth of several enhancement releases to take…
Support - Code Release 9.1.0 - ICOTS Enhancements 3/1/10
ICOTS 9.1.0 code release is in production on March 1, 2010 and implements the development items described below: New Mandatory Reason for Transfer and Reporting Instructions for Employment Transfer of Offenders A new mandatory reason for transfer and…
Support - Errors and Technical Support
What is the process for getting assistance with errors or technical difficulties with ICOTS? First, always check to see if others at your location are experiencing issues that may be fixed by your IT department. After ruling out local issues, then contact…
Support - Resetting security question answers or 'unlocking' an ICOTS account
ICOTS Users must answer security questions anytime they reset their password. When incorrect answers are provided, their account will be locked.  The lockout lasts 24 hours or until a state administrator manually resets their security questions.  Note: …
Support - Offender Search Screen
Offender Search Screen Users can search by ICOTS Case or Offender number as well as by using demographic information.  Using more identifiers in a demographic search, provides more accurate results. Identifiers should include the DOB (all known,) FBI…
Support - Code Release 29.6.0 - ICOTS Enhancements 5/27/15
ICOTS Code Release 29.6 - Intended Departure Date ICOTS 29.6 code release went into production on May 27, 2015 and implemented the development items below: The Intended Departure Date is now captured when a user submits a request for reporting…
Support - Do I have to deactivate a user that's inactive for more than 90 days?
Q: I got an email that looks like this: Subject - The account for <<User Name>> (<<User Email>>) requires attention. Message - This email is a reminder that <<User Name>&gt…
Support - Why Can't I Log In Using 2 Different Web Browsers?
Q: I used to be able to log in to ICOTS using two different web browsers. Why do I get an error message that I'm "logged in from a different IP" now? A: Appriss launched part one of a user security release in ICOTS on 10/8/14 in order to…
Support - OVR or RVR was withdrawn by Alabama, but they aren't associated with my compact case
[Update June 29, 2017] This article also explains a similar action for withdrawn Violation Reports due to an ICOTS release on May 31, 2017. With the launch of ICOTS Release 18.0, any pending violation reports or responses to violation reports had to be…
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