Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

Displaying 1 - 30 of 136
Support - Compact Action Request
Compact Action Request Workflow Link CARs to Compact Activities Users must select a CAR specialization or link it to a specific compact activity.  If the user selects "Link to Compact Activity", another drop down appears listing the available…
Support - Overdue Transfer Requests
The Overdue Transfer Request Reply Report lists all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole,…
Support - Compact Action Requests Transmitted
The Compact Action Requests Transmitted lists Compact Action Requests transmitted within a selected date range.  These reports can assist states in identifying cases in need of a requested Progress Report, Compact Action Requests in need of a reply (or…
Support - Overdue Transfer Requests after Reporting Instructions
Transfer Requests are due within 15 business days after approved reporting instructions (7 business days for 'expedited')  Users are sent an email reminder on the due date.   Use the 'overdue reports' to follow up on cases needing a…
Support - Can't Change Reason for Requesting Reporting Instructions
I created an RFRI based on a previously rejected RFRI, and ICOTS won't let me change the reason for requesting reporting instructions. When basing a new RFRI activity on a previously rejected RFRI, one section that cannot be changed is the "…
Support - Email Notification About Accepted/Denied TREP Sent to Compact Office Designee
I just received an email notification that a transfer request had been denied on an offender, but our compact office hasn't sent the rejected transfer reply to the sending state yet. This type of notification is only sent to the compact Office…
Support - Merge, Move and Delete Case Requests
Before taking any action, be sure to review records!!! MERGE Ensure ALL cases are historical (withdrawn or closed) before initiating a merge.  When approving a merge request, review the record and disapprove if a new active case is created while the merge…
Support - Requested Progress Report Compliance Performance
The Requested Progress Report Dashboard lists cases in which a requested progress report was due within the specified date range. The progress report due date, progress report transmit date and days overdue are included for each case.  The report can be…
Support - Creating a Transfer Request ICOTS Demonstration
This is a demonstration of how to create and begin a transfer request activity.
Support - Transfer Request Reply Due Dates
Description: List of all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving user, receiving…
Support - Compact Action Requests on Closed Cases
Why am I receiving email notifications about CARs submitted on a case that's closed in ICOTS? These email notifications are valid. CARs can be submitted on historical cases. This functionality was included in ICOTS so users could communicate about a…
Support - 2022 DCA Training Institute
New York City, New York September 2022 Embracing the Spirit of the Compact Great Plans for Great Outcomes Changing Landscape of Substance Abuse and its Impact on Supervision Interstate Compact and Tolling Issues
Support - Progress Report
The progress report workflow is managed with review in the receiving state prior to transmission.  Upon transmission by the receiving state's compact office, the workflow stops and all interested parties in the sending state receive simultaneous…
Support - Can't Submit CAR On a Compact Case
I get an error when trying to create a compact action request for a case from both the Assistants tab and the Offender Profile. Compact action requests can only be sent on cases in which a sending and receiving state user has been assigned. The sending…
Support - Code Release 9.1.0 - ICOTS Enhancements 3/1/10
ICOTS 9.1.0 code release is in production on March 1, 2010 and implements the development items described below: New Mandatory Reason for Transfer and Reporting Instructions for Employment Transfer of Offenders A new mandatory reason for transfer and…
Support - Progress Reports Due within 30 Days of Request
ICAOS Rule 4.106 requires the receiving state to submit a progress report within 30 calendar days of request.  For all cases considered active, ICOTS generates reminders and facilitates due dates to assist states with compliance of this rule.      Q: The…
Support - If return reporting instructions are requested and the offender changes his/her mind, how do I withdraw the request?
Managed activities with replies such as a request for return reporting instructions can be withdrawn prior to reply from the sending state.  The assigned user in the receiving state can withdraw the request from the offender's profile screen.  If the…
Support - Differences Between Merge and Move Case Requests
There are a couple big differences between a merge request and a move request. Merge Request Combines all demographic information (photos, aliases, stated IDs, etc.) Only the requester of the merge knows what supervising user is selected when the request…
Support - Request for Reporting Instructions to Return to a Sending State
Returning to a Sending State occurs for 3 reasons: Transferee requests to return to the sending state Transferee was granted reporting instructions during transfer investigation and transfer is denied (no subsequent transfer will occur) Return in lieu of…
Support - Modify Offense Information After Submitting a Transfer Request
Once submitted, the offense details on a Transfer Request or Request for Reporting Instructions (case information and NCIC information) cannot be modified.  A new request submitted under a new case number allows a user to correct the information.  As a…
Support - External Report Available to Monitor Incoming Activities on Outgoing Cases
The external report "Incoming Activities on Outgoing Cases"  provides the sending state with data regarding cases where a specified activity was transmitted within a time frame.  This allows a sending state at a glance to view cases which had…
Support - Receiving State Can't Submit Case Closure and Primary Residence is Blank
A notice of arrival has been submitted on this case, but the receiving state says they can't submit a case closure notice and the offender profile shows the residence as blank (lack of primary address). Your issue is related to the wrong supervising…
Support - Code Release 29.1.0 - ICOTS Enhancements 12/10/14
ICOTS Code Release 29.0 - ICOTS Enhancements ICOTS 29.0 code release went into production on December 10, 2014 and implemented the development items described below:   Link CARs to Compact Activities When creating a compact action request, users will now…
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Support - Code Release 29.4.0 - ICOTS Enhancements 3/25/15
ICOTS Code Release 29.4 - Enhancements & Bug Fixes ICOTS 29.4 code release went into production on March 25, 2015 and implemented the development items described below: Nested Activity History How the compact activities under each compact case are…
Support - Addendum to Offender Violation Report
Use the Addendum to Offender Violation Report for correspondence after reporting behavior requiring retaking. This ensures information consolidates to the official violation record in ICOTS and requires the sending state to respond (e.g. respond with…
Support - Code Release 4.0 - ICOTS Enhancements 4/29/09
The version 4.0 code release resolves outstanding issues regarding data display and the functions to facilitate returning offenders to a sending state. Released April 29, 2009. PDF Forms (Transfer Request & Request for Reporting Instruction…
Support - Transferring Supervision to the Receiving State
Transferring Supervision to the Receiving State These training tools and resources discuss requirements and processes for transferring supervision of an offender to another state.  -Transfer Request Requirements -Investigation Period -Requesting Reporting…
Support - Code Release 33.3.0 - ICOTS Enhancements 3/7/18
On Wednesday, March 7, 2018 four new enhancements will be launched in ICOTS. Most of the enhancements are relatively minor, but will provide an improved user experience.  This is the fourth of several enhancement releases to take place during FY 2018. The…
Support - 1-2009i - Subsequent State Transfers
Training Bulletin 1-2009i explains the process of creating a Transfer Request for an offender who is actively being supervised in another state. The execution of a subsequent state transfer, or third state transfer, has not changed with the implementation…
Displaying 1 - 30 of 136