Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Support - ICOTS User Agreement and Privacy Policy
The Privacy Policy available for review is posted on the ICAOS website. The Electronic End User Agreement requires users to acknowledge they have read and agree to the ICOTS Privacy Policy.  States are still responsible for training on ICAOS Rules, ICOTS…
Support - Intended Departure Date
The intended departure date assists in managing Notice of Departures as well as useful for receiving states trying to determine a date to report when responded to reporting instructions request or a transfer request.   The intended Arrival/Departure Date…
Support - Transfer Reply Compliance Performance
The Transfer Reply report lists cases in which a transfer reply due date is within a specified date range. The transfer request sent date, transfer reply transmit date and days to transmit are included for each case. The dashboard can be filtered on…
Support - 2022 Special Presentations (APAI, APPA, NAEO)
APPA Winter Institute February 2, 2022:  The Commission presented at the American Probation and Parole Association Winter Training Institute in Atlanta, Georgia. There, community supervision and judicial professionals learned how the Interstate Compact…
Support - Notice of Departures and Notice of Arrivals
Timely submissions of notice of departures and notice of arrivals enhance public safety by indicating the location of compact offenders. They are also essential in reflecting the correct supervising state in ICOTS and Rule 4.105 requires them at the time…
Support - Case Closure Compliance Performance
The case closure compliance report provides a list of cases in which a case closure notice was due within the specified date range. The case closure due date, case closure transmit date and days overdue are included for each case. Reports can be filtered…
Support - Requested Progress Report Compliance Performance
The Requested Progress Report Dashboard lists cases in which a requested progress report was due within the specified date range. The progress report due date, progress report transmit date and days overdue are included for each case.  The report can be…
Support - Code Release 29.1.0 - ICOTS Enhancements 12/10/14
ICOTS Code Release 29.0 - ICOTS Enhancements ICOTS 29.0 code release went into production on December 10, 2014 and implemented the development items described below:   Link CARs to Compact Activities When creating a compact action request, users will now…
Support - Case Closure-Reply Compliance Performance
The Case Closure Reply compliance report lists cases in which a closure notice reply was due within the specified date range. The case closure reply due date, case closure reply transmit date and days overdue are included for each case. This report…
Support - 2018 DCA Training Institute
DCA Training Institute Presentation & Handout Painting the Supervision Picture Retaking required ‘Upon a request of the receiving state’ Warrant Tracking Dealing with Pending Charges & Revocable Behavior Probable Cause Hearing Requirements…
Support - FY22 Q1 (July 2021-September 2021): Offender management
What is Offender Management? Offender management administrative functions assure the Commission’s internal and external partners that the ICOTS data contains information that is accurate, valid, and reliable.  Per the ICOTS Privacy Policy, states must…
Support - Review Existing Tickets
Review Open and Pending Tickets You can review your open and pending tickets by clicking the ‘Check Your Existing Request’ tab at the top of the screen. A list of all your tickets that have not been solved or closed will be listed including your initial…
Support - ICOTS End User Training - On Demand Modules
The ICOTS End User Training has recently been redesigned to offer several topic based modules.  Visit the Ondemand training section of the ICAOS website to access the modules ICOTS 301-Introduction to ICOTS explains basic ICOTS functionality including…
Support - Transfer Decisions (Transfers)
The Transfer Decision Dashboard (Summary & Detailed) provides an analysis tool for monitoring acceptance rates.  This report identifies areas for process improvement, training and corrective action needs. Outgoing Cases:  Identify users with…
Support - Resetting security question answers or 'unlocking' an ICOTS account
ICOTS Users must answer security questions anytime they reset their password. When incorrect answers are provided, their account will be locked.  The lockout lasts 24 hours or until a state administrator manually resets their security questions.  Note: …
Support - Violation Response Compliance Performance
Description: This report lists cases in which a violation response was due within a specified date range. The violation report sent date, violation response transmit date and days to transmit are included for each case. The dashboard can be filtered on…
Support - ICOTS Training Modules
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
Support - What do these ICOTS acronyms mean?
Sometimes in newsletters and helpdesk tickets, certain ICOTS terms are referenced with an acronym. Here is a list of what those acronyms mean: ARVR - Addendum to Response to Violation Report AVR - Addendum to Violation Report CAR - Compact Action Request…
Support - Standard Operating Procedures in ICOTS
What do I do when I received an email stating that I had an action to perform in ICOTS? Email notifications inform you that an offender’s record needs attention, an investigation has been assigned to you or that there are other supervisory…
Support - Reopening Closed Compact Cases
Receiving state compact office users can reopen a case any time that compact case’s status has the value CLOSED. Make sure the 'Show historical cases' box is checked and then click the "Reopen" button. Everyone associated with the case…
Support - Closing Erroneous Legacy Cases
Cases uploaded with Legacy Data in error will need to be closed via the Case Closure process in ICOTS. If a case appears in your workload as legacy data in error which had previously been closed, each state should work through the Case Closure process in…
Support - User Administration and System Access
Who uses ICOTS? Each member state determines and administers its users. For most states, users are: Line staff responsible for supervision of transferees Compact office staff responsible for review and compact compliance State administrators responsible…
Support - Complete All Notice of Departure and Notice of Arrivals
Follow these steps to ensure that all Notices of Departure and Notices of Arrival are complete. ICOTS determines whether the offender is in the Sending or Receiving State by the Notice of Departures and Arrivals. Completing these activities is critical to…
Support - Code Release 33.2.0 - ICOTS Enhancements 2/15/18
On Thursday, February 15, 2018 three new enhancements will be launched in ICOTS. The national office will offer a brief Q & A session for these enhancements on Monday, February 12th at 2 pm ET and Tuesday February 13th at 11 am ET. Visit the ICAOS…
Support - Helpdesk Overview
As of May 1, 2011 the ICAOS national office is the sole provider of ICOTS helpdesk support for state compact offices. Benefits for States There are several benefits states will experience from this transition to a national office-only ICOTS helpdesk. 1.…
Support - Code Release 9.5.0 - ICOTS Enhancements 3/24/10
Code Release 9.5.0 went into production March 24, 2010 to address the following development item: Progress Report Email Notifications ICOTS generates emails notifying the sending state and receiving state assigned users as well as each respective compact…
Support - Offenders Retaken, Then Re-Transferred (Retaking)
The Offenders Retaking then Retransferred report lists offenders to/from the sending state with prior cases closed by reason ‘retaken’ with a subsequent approved case transferred in ICOTS. This report serves as an analysis tool to determine whether…
Support - Latest Activity Transmitted
Description:The report lists the last transmitted compact activity on active incoming/outgoing cases. Compact cases are considered active with a transmitted accepted transfer reply and a successful notice of arrival sent from the receiving state. The…
Support - Rejected Cases Returning vs Awaiting New Transfer (Transfers)
The Rejected Cases Returning vs Awaiting New Transfer report lists incoming/outgoing rejected cases where an offender is in the receiving state with approved RIs and has a rejected transfer request. Cases are distinguished by whether an offender is…
Support - Offenders Awaiting Retaking ICOTS Report
Training Note: The national office hosts a number of useful reports on the ICAOS Dashboards. DCAs and Compact Office staff only need to log in to their website account to access. The Offenders Awaiting Retaking Report in ICOTS displays cases when: The …
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