Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papers, advisory opinions, bylaws, policies, Hearing Officer's Guide, training modules, rules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

Displaying 181 - 203 of 203
Support - Inherit Direct Reports
A "Direct Reports" section exists in both the "Users" tab and "Edit User Account" profile. Under the "Users" tab, Direct Reports shows all the POs currently reporting to the logged in supervisor, along with the PO…
Support - Expunge Compact Case
Expunging a case is different than deleting a duplicate offender record in ICOTS. A delete, merge, or move case request is the appropriate action when dealing with duplicate offenders. An expungement requires a copy of a court order to be approved.  The…
Support - ICAOS DCA Success Program
What is the DCA Success Program? The DCA Success Program provides coaching and training for new DCAs as well as provides assistance to DCAs needing to resolve compliance issues in their state. Objectives and goals for program: Employ a group mentoring…
Support - ICOTS Privacy Policy and User Agreement - On Demand Module
Description:The material presented in this module outlines the requirements of the Privacy Policy and User Agreement. Every user of ICOTS is required to read the policy and agree electronically to the user agreement when initially logging into ICOTS. The…
Support - ICAOS Rules Training Presentations & Resources
The Rules Training PowerPoint provides comprehensive information on the interstate compact in the various areas noted below.    Overview of the Compact Eligibility for Transfer Transfer Process/Investigation Supervision in the Receiving State/Closing a…
Support - Error Logging In After Successful Password Reset
Find out why login and password errors are typically associated with internet browser settings. I receive an error logging into ICOTS after I successfully reset my password. What am I doing wrong? There are two likely causes of this issue: 1.) The users…
Support - Code Release 33.6.0 - ICOTS Enhancement 5/16/18
On Wednesday, May 16, 2018 one new enhancement was launched in ICOTS. This is the seventh of several enhancement releases to take place during FY 2018. The description of the change is as follows: 1.) Prevent two people from working on the same activity…
Support - New ICOTS External Reports & Redesign
A redesign of the ICOTS External Reports page offers more intuitive navigation, listing the reports in the following categories: Compliance (NEW) Due Dates Overdue Activity History Administrative Legacy 10 new reports were added to the ICOTS External…
Support - Code Release 17.0 - ICOTS Enhancements 2/29/12
ICOTS 17.0 code release is in production on February 29, 2012 and implements the development items described below: Case Closure Notice Reply In conjunction with approved amendment to Rule 4.112 (d) effective March 1, 2012, a due date for a Case Closure…
Support - ICOTS Security Features
User Security Questions When a user requests a password reset they must set 2 security questions. The answers to those security questions will be required the next time a user requests a password reset.   Users Inactive for More Than 90 Days State…
Support - Compact Workload Search
Use the Compact Workload Search to find active cases in which you are associated.   Activity Type search displays cases with the selected activity pending. For example, if you select Transfer Request and click Search, the Compact Workload table should…
Support - New LMS Preparations 2020
In November 2020, the Commission will transition to a new Learning Management System.  In preparation, the follow resources will assist those with state administrator access to export any SCORM data/achievements from the current system (utilized since…
Support - Code Release 32.6.0 - ICOTS Enhancements 12/13/17
On Wednesday, December 13, 2017 three new user experience enhancements were launched in ICOTS. While some future enhancements around new functionality will require training and informational materials, these enhancements were requested to improve user…
Support - Code Release 38.0 - ICOTS Enhancements 6/1/22-New Warrant Special Status, Discretionary Retaking & Offender Management updates
On Wednesday, June 1, 2022 Appriss pushed the code for new ICOTS enhancements to production. The enhancements involve new functionality for tracking warrant status, a new compact activity for discretionary retaking, and changes to the offender management…
Support - Code Release 16.0 - ICOTS Enhancements 12/7/11
ICOTS 16.0 code release is in production on December 7, 2011 and implements the development items described below: Email Notifications The following email notifications work properly: Overdue Transfer Request after Expedited Reporting Instructions…
Support - Not Receiving A Password Reset Email
ICOTS tells me I need to reset my password, but every time I submit my email address I never receive the email notification with the password reset link. First, check with your state compact office and make sure your ICOTS account is setup correctly in…
Support - ICOTS Activity Email Notification Time Frames
Below are the 'Due on' and 'Overdue' email notifications generated by ICOTS:    Case Closure Notices due in 30 days, 30 calendar days prior to 10 business days after the Supervision End Date due in 30 days, 30 calendar days prior to 10…
Support - Outstanding Issues for Latest Rule Amendment Release on 5/31/2017
On Wednesday, May 31, 2017 a new code release involving rule-mandated changes to the Offender Violation Report and Progress Report activities was pushed to production in ICOTS. Several minor bugs were introduced and Appriss was very responsive in working…
Support - Mentor Resources
What is a mentor for the DCA Mentoring Program? It is the responbility of the DCA Regional Chair to assess the needs and goals of the participant and assign a mentor in consultation with the DCA Liaison Committee Chair.  A mentor has demonstrated an…
Support - User's Tab-Managing Profile and Preferences
The Users Tab provides a way for you to view and edit your user and workflow information. Note: Before you can begin the ICOTS process for the very first time you must first go to the Users tab and complete the My Profile information. This is only…
Support - Code Release 29.4.0 - ICOTS Enhancements 3/25/15
ICOTS Code Release 29.4 - Enhancements & Bug Fixes ICOTS 29.4 code release went into production on March 25, 2015 and implemented the development items described below: Nested Activity History How the compact activities under each compact case are…
Support - ICOTS Security Update 8/22/18 - Web Browsers Need TLS 1.1+ Support
Please see the notice below from Appriss regarding security standards for accessing ICOTS goes into production on Wednesday, August 22, 2018. This may affect some of your web browsers with TLS 1.0 or lower. Included in the notice are links to manually…
Support - What NCIC Offense Codes are used in ICOTS?
Most states have their own list of codes they use to categorize offenses. To centralize all the criminal offenses record in ICOTS, each state must enter an offender's offense details using NCIC codes. Below is a complete list of all the NCIC offense…
Displaying 181 - 203 of 203