Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papersadvisory opinions, bylaws, policies, Hearing Officer's Guidetraining modulesrules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
The Compact Workload search remembers the criteria you used in your last search every time you log in to ICOTS. This is to help users that perform the same search over and over again be efficient. Sometimes, it's easy to forget that you left a drop down…
Originally from ticket #112144. Q:  I have staff that are trying to take and retake on-demand modules in the ICOTS Course Library. They are being directed to the judicial section when the training they want is clicked on. Is work being done on the ICOTS…
I just received an email notification that a transfer request had been denied on an offender, but our compact office hasn't sent the rejected transfer reply to the sending state yet. This type of notification is only sent to the compact Office designee to…
Q: How do I expunge a compact case from ICOTS? A: Expunging a case is different than deleting a duplicate offender record in ICOTS. A delete, merge, or move case request is the appropriate action when dealing with duplicate offenders. An expungement…
As of May 1, 2011 the ICAOS national office is the sole provider of ICOTS helpdesk support for state compact offices. Benefits for States There are several benefits states will experience from this transition to a national office-only ICOTS helpdesk. 1.…
All times associated with compact activity histories are listed in the 24 hour format and based on Eastern Standard Time.
ICOTS Internet Explorer 11 Mozilla Firefox Google Chrome   ICAOS Dashboards Internet Explorer 11 Mozilla Firefox Google Chrome   ICAOS ON Demand Training [updated Aug 31, 2017] What are the minimum system requirements for using Litmos?  Desktop: A…
Only the user assigned an offender’s record in the sending state has the ability to change an offender’s supervision end date(s).  The date becomes an editable field only after a receiving state accepts a transfer.  Most commonly, supervision end date(s)…
[Last updated July 3, 2017] Below are the 'Due on' and 'Overdue' email notifications generated by ICOTS:  Case Closure Notices due in 30 days, 30 calendar days prior to 10 business days after the Supervision End Date due today, 10 business days after the …
The ICOTS End User Training offers several topic based modules.  Visit the On-Demand training section of the ICAOS website to access the modules ICOTS 300 - ICAOS/ICOTS 300 Privacy Policy Training Prior to accessing ICOTS, users must be trained on ICAOS…
I get an error when trying to create a compact action request for a case from both the Assistants tab and the Offender Profile. Compact action requests can only be sent on cases in which a sending and receiving state user has been assigned. The sending…
I created an RFRI based on a previously rejected RFRI, and ICOTS won't let me change the reason for requesting reporting instructions. When basing a new RFRI activity on a previously rejected RFRI, one section that cannot be changed is the "Reason for…
Q: I got an email that looks like this: Subject - The account for <<User Name>> (<<User Email>>) requires attention. Message - This email is a reminder that <<User Name>> (<<User Email>>) has not used their…
The Rules Training PowerPoint (click here for NEW 2020 version ICAOS Rules Training PowerPoint) combines eligibility, the transfer process and supervision rules in one PowerPoint.  PowerPoints are also available for specific topics.   Looking for Live…
PowerPoint presentation used to train ICOTS end users. Updated: 1/16/2020 The ICOTS End User Training PowePoint presentation provides an overview of all major processes and functions used by an end-user such as initiating activities, managing workload and…
Search the ICOTS knowledge base for information on existing ICOTS issues and frequently asked questions. You can submit a ticket or check the status of your existing tickets by signing in with your ICAOS website username and password.  Get Help With ICOTS…
Please see the notice below from Appriss regarding security standards for accessing ICOTS goes into production on Wednesday, August 22, 2018. This may affect some of your web browsers with TLS 1.0 or lower. Included in the notice are links to manually…
What is CORE? CORE (Compact Online Reference Encyclopedia) is a search index that incorporates and cross-references all of the ICAOS Rules, Advisory Opinions, Bench Book, Bylaws, Hearing Officer's Guide, Administrative Policies, Helpdesk Articles,…
I have a case that shows up on the 'Cases in Need of Departure Notice' report in ICOTS, but the approved reporting instructions were withdrawn. How can I get this case removed? This is one of several known issues with the 'Cases in Need of Departure…
Compact Office Staff Training Last Updated February 27, 2020 These training tools and resources are specific to Compact Office Staff discussing how to operationalize the ICAOS rules when training stakeholders. 2020 Amendment Training for Compact Office…
This happens a lot with scanned and uploaded documents. Some scanned documents that are saved to PDF, don't adhere to the document format standards for PDFs. This causes the program that compiles all the PDFs into one document to throw an error. The work…
ICOTS is a tool used to process Interstate Compact business, track offender movement and facilitate communication between states on Compact cases. ICOTS is not designed to replace a state’s offender or case management system. Once submitted, ALL data is…
This training consists of 9 parts relevant to various responsibilities of State Compact Staff and Administrators. Participants can customize their training by choosing only those sections relevant to their duties. Topics include: Access the training via…
Training Bulletin 1-2009i explains the process of creating a Transfer Request for an offender who is actively being supervised in another state. The execution of a subsequent state transfer, or third state transfer, has not changed with the implementation…
On Wednesday, September 16, 2020 Appriss pushed the second batch of training help points to ICOTS. As described in the announcement for the first batch, the ICOTS Help Points were designed to replace and improve upon the ICOTS User Guide PDF. Instead of a…
On Wednesday, July 15, 2020 Appriss pushed the first batch of ICOTS training help points to ICOTS. The ICOTS Help Points were designed to replace and improve upon the ICOTS User Guide PDF. Instead of a large and cumbersome document that's difficult…
Eligibility for Compact Transfer and Reporting Instructions These training tools and resources provide information on determining offender eligibility for transfer and qualifications for reporting instructions.   -Key Definitions 'Offender',…
Transferring Supervision to the Receiving State These training tools and resources discuss requirements and processes for transferring supervision of an offender to another state.  -Transfer Request Requirements -Investigation Period -Requesting Reporting…
Interstate Compact training results in better offender management and increased public safety. Every jurisdiction, including courts, parole boards and community corrections are subject to the Interstate Compact for Adult Offender Supervision’s rules.…
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