Compact Online Reference Encyclopedia (CORE)

Looking for information on a specific topic, training, rule, or process? Through one search here, you can find the information you need from ICAOS’ white papersadvisory opinions, bylaws, policies, Hearing Officer's Guidetraining modulesrules, helpdesk articles and the bench book. All results are cross-referenced with links to make navigation easy and intuitive.

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The following holidays are not considered Business Days when calculating compliance on the ICAOS Dashboards.   Please note, Due Dates listed on the Compact Workload within ICOTS do not always consider holidays so for official compliance measures, be sure…
[Last updated July 3, 2017] Below are the 'Due on' and 'Overdue' email notifications generated by ICOTS:  Case Closure Notices due in 30 days, 30 calendar days prior to 10 business days after the Supervision End Date due today, 10…
Description: List of all compact cases in the receiving state that have a Transfer Reply due within the selected date range of the last data upload. Case details include sending state, receiving state, probation, parole, receiving user, receiving…
ICAOS Rule 4.106 requires the receiving state to submit a progress report within 30 calendar days of request.  For all cases considered active, ICOTS generates reminders and facilitates due dates to assist states with compliance of this rule.      Q: The…
Code Release 9.5.0 went into production March 24, 2010 to address the following development item: Progress Report Email Notifications ICOTS generates emails notifying the sending state and receiving state assigned users as well as each respective compact…
ICOTS 17.0 code release is in production on February 29, 2012 and implements the development items described below: Case Closure Notice Reply In conjunction with approved amendment to Rule 4.112 (d) effective March 1, 2012, a due date for a Case Closure…
Description: The closure report provides a list of cases in which a case closure notice was due within the specified date range. The case closure due date, case closure transmit date and days overdue are included for each case. Reports can be filtered on…
Description: This report lists cases in which a requested progress report was due within the specified date range. The progress report due date, progress report transmit date and days overdue are included for each case.  The report can be filtered on…
Training Bulletin 8-2008i explains how to initiate compact activities from within the offender profile screen. The “Assistance” screen, available from the Assistance Tab in ICOTS, is the most prominent and easily accessible screen for users to initiate…
Description:  The closure reply compliance report lists cases in which a closure notice reply was due within the specified date range. The case closure reply due date, case closure reply transmit date and days overdue are included for each case. This…
A notice of arrival has been submitted on this case, but the receiving state says they can't submit a case closure notice and the offender profile shows the residence as blank (lack of primary address). Your issue is related to the wrong supervising…
A redesign of the ICOTS External Reports page offers more intuitive navigation, listing the reports in the following categories: Compliance (NEW) Due Dates Overdue Activity History Administrative Legacy 10 new reports were added to the ICOTS External…
FAQ's:  Trouble Logging Into New ICAOS Dashboards? Tips & Report Descriptions? Export & Printing Instructions More than 35 new dashboards are available covering activity due dates, compliance performance, administrative oversight and…
On Wednesday, March 6, 2019 five new enhancements and one bug fix were launched in ICOTS.  This is the first of several enhancement releases to take place during FY 2019. *NOTICE* - The first three of the five enhancements listed below involve new or…
On Wednesday, April 28, 2021 Appriss pushed the new code for six new ICOTS enhancements to production. The six enhancements cover changes to email notifications, compact action requests, and the retaking requirement. Rejected Case Notifications 1.1 Update…
On Wednesday, May 8, 2019, three new enhancements and one bug fix were launched in ICOTS.  This is the third of several enhancement releases to take place during FY 2019. The description of the changes are as follows: 1.) Modify Check Boxes on the…
Offender Violation Report transmitted by a Receiving State Response to OVR due in 10 business days of receipt in Sending State Addendum to Offender Violation Report transmitted by the Receiving State If sent PRIOR to original response, workflow merges…
Who’s telling the story?  Details, Accuracy and Due Process! Presentation Latest Progress & Violation Report Stats Identifying issue:  Training & DCA Calls Supervision Documentation Overview Compact Office Review:  Ensuring Quality…
Description:  The report list all compact cases in the receiving state (or from the sending state) that have a Transfer Reply overdue as of the last data upload. Case details include sending state, receiving state, probation, parole, receiving user,…
Description:  This report lists cases in which a transfer reply due date is within a specified date range. The transfer request sent date, transfer reply transmit date and days to transmit are included for each case. The dashboard can be filtered on…
Frequently asked questions and answers regarding the function and role of compact office users in ICOTS. I am a compact office user and processing an incoming activity, I have an option to delegate to a supervisor or assign to a PO. What’s the difference…
Anytime a receiving state user is unable to create a case closure due to a 'lack of a primary address' identify the supervising state and request an address be entered into the offender's profile.  This action will resolve the error. See…
Description: This report lists cases in which a violation response was due within a specified date range. The violation report sent date, violation response transmit date and days to transmit are included for each case. The dashboard can be filtered on…
[Update June 29, 2017] This article also explains a similar action for withdrawn Violation Reports due to an ICOTS release on May 31, 2017. With the launch of ICOTS Release 18.0, any pending violation reports or responses to violation reports had to be…
Directing Workflow in the Compact Office Outgoing Activities:  Review, Return for revision or Transmit to the other state Incoming Activities:  Assigning vs. Delegating Reject Incomplete Transfer Requests   Two types of action items appear on the Compact…
Due to the differences in workflow and activity processing in ICOTS, states have requested that we publish a list of the states that are configured as split in ICOTS. This means there is an independent and separate workflow for probation and parole ICOTS…
ICOTS 9.1.0 code release is in production on March 1, 2010 and implements the development items described below: New Mandatory Reason for Transfer and Reporting Instructions for Employment Transfer of Offenders A new mandatory reason for transfer and…
What is the process for getting assistance with errors or technical difficulties with ICOTS? First, always check to see if others at your location are experiencing issues that may be fixed by your IT department. After ruling out local issues, then contact…
ICOTS Code Release 29.4 - Enhancements & Bug Fixes ICOTS 29.4 code release went into production on March 25, 2015 and implemented the development items described below: Nested Activity History How the compact activities under each compact case are…
A number of states continue to submit the occasional ticket where a user or group of users has stopped receiving any email notifications from ICOTS. There are typically two underlying causes to this issue: Internal software used to limit spam or junk mail…
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